Pinnacle Financial Partners West End Ave, Nashville

I like Pinnacle but from 1pm to 5pm during the week the drive through has over 10 cars. This office is drive through only during phase 2 and even phase 3. Please require masks and open the bank. I am considering switching banks because of this. Distancing is important but I ate lunch at a restaurant today, I’m not gonna eat or drink in bank. Open your doors.

Very long drive-through lines. Sadly, once you’re in the cue, there is no escaping. 6 cars ahead of me, 4 behind me. Regret trying to do any banking today.

Employees are "ready, willing and able" to assist, and have unfailingly professional, courteous and personable attitudes. They even remember your name--when is the last time that happened to you in a bank!

Best local bank. They're helpful and accommodating with great customer service. We had issues with a theft and their extended phone hours were a life saver.

I went in there once. They were so nice. Good local bank