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Patelco Credit Union Cleveland Ave, Santa Rosa

3.7
(10)Loan Agency
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1965 Cleveland Ave, Santa Rosa, CA 95401, United States

+1 800-358-8228

http://www.patelco.org/

  • Saturday10AM–2PM
  • SundayClosed
  • Monday10AM–5PM
  • Tuesday10AM–5PM
  • Wednesday10AM–5PM
  • Thursday10AM–5PM
  • Friday10AM–5PM
CLOSED
    Patelco Credit Union 01
    Patelco Credit Union 01
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    Reviews

    3.7/5.010 Reviews

    K

    Kim Lucero
    1

    Terrible bank!! Got a loan and paying it through our bill pay from another bank, they say we did not make our payments even though our other bank shows Pateco was paid. Hope it gets straightened out. Husband had to take off work early 2 days in a row to go deal with them. Super inconvient!! Tried to call but on hold for long time and got cut off finally was able to leave 2 messages with someone just to be ignored.

    S

    Sadiesss Xoxo
    1

    Ridiculous bank. Hours are the most inconvenient hours I’ve ever seen. Constantly late on payments because I come here and they’re either closed or the line is too long to wait as I am forced to go during lunch break. They move incredibly slow here. I’ve never seen a bank move this slow. It’s like they don’t even try. I heard the rohnert park location was better..will be trying that next time.

    B

    BeBe Petrov
    1

    DO NOT GO WITH PATELCO!!! TODAY WAS NOT THE FIRST TIME THAT I WAS PLACED ON HOLD FOR OVER 60MIN. NO JOKE... HORRIBLE SERVICE... Very clearly they are using Kovit19 as excuse to only open from 10am to 4pm...that is a sad sad case of a credit union... I have the worsted regrets for ever leaving my bank of 14 years and joined them.. THEY DONT DO A THING FOR THEIR CUSTOMERS.. DO NOT GO WITH PATELCO CREDIT UNION

    S

    Sly88Frye
    5

    I take back my previous review. I complained over the ATM taking my card away, but I just now just had an excellent experience. I was able to get my card back the day after anyways. Today the ATM machine just wasn't working, but fortunately this Patelco branch allowed me to deposit money into my First Tech account by talking to a teller. I know in the near future this branch will stop allowing that, but it was really nice that they do allow it now and especially nice they started this shared network during the fires.

    J

    Jo Schmo
    5

    Love this credit union, never had any problems with my account and the staff are some of the best people around!

    Response from the owner

    Hi Ms. Schmuecker, Thank you for taking the time to write a great 5-star review for the Patelco Credit Union Santa Rosa branch team. I will be sure to share your kind words with them as well as with the Regional Director. Have a wonderful rest of your week. Kindest regards, Patrick Member Experience Specialist

    S

    Sammuel Harper
    1

    Can’t transfer and can’t do mobile deposit cause of credit score and if I’m in trouble and gotta pay something and can’t transfer what do I do and plus half the time they don’t answer the phone !

    Response from the owner

    Hi Mr. Harper, I'm sorry to see you are having challenges with transferring and mobile deposits. I would like to help but will need you to contact me at [email protected] to discuss the issue further and to work towards a resolution. I look forward to hearing from you soon. Kindest regards, Patrick Member Experience Specialist

    j

    jesus peinado
    5

    Very good interests and first class service always has a solution to the loan that needs one.

    C

    Chris Hanson
    1

    This bank sucks, 15 min wait on the phone before you get to talk to someone

    Response from the owner

    Hi Chris Hanson, Thank you for your review. I'm sorry to hear about your experiences when contacting our Call Center. We are currently working on reducing our hold times and we look forward to producing some positive results in the near future. If you have any additional feedback please contact me at [email protected] at your convenience. Kindest regards, Patrick Member Experience Specialist

    M

    Manny Flores
    5

    Great service and very clean workplace. Happy customer!

    Response from the owner

    Hi Manny Flores, Thank you very much for taking the time to write a great 5-star review for the Patelco Credit Union Santa Rosa branch. I will most definitely share your kind words about the branch with the regional director. Have a great day! Kindest regards, Patrick Member Experience Specialist

    P

    Pamela Schmidt
    5

    Excellent service. Great management. I highly recommend Patelco.

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    FAQs

    • 1. How Can I Connect Patelco Credit Union?

      In order to connect them for loans, you can making a phone call by +1 800-358-8228, or you can direclty look for online loans. If you need any loans like guaranteed personal loans, you can click this place, which will be faster.
    • 3. How Can I Apply for a Loan at Patelco Credit Union?

      The fastest method is to fill out their online application form. For your need of payday same day loans online, simply visit our website to find out more info.
    • 5. What If I Cannot Repay My Loan?

      The best way is to discuss with your lender at first and find out a solution for both parties.
    • 2. How Can I Find Patelco Credit Union?

      Patelco Credit Union is located at 1965 Cleveland Ave, Santa Rosa, CA 95401, United States. If you wan to visit them personally, you can make use of the map to find a way to get there.
    • 4. Is Patelco Credit Union an Agency? Or a Lender?

      Patelco Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get various loans like installment loans, look it up on this page to find out more.
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