GTG Financial, Inc. Guerneville Rd, Santa Rosa

There are many excellent things I could say about Elise but the highest praise is that she obtained a mortgage for me when others would not even try. I had a short sale on my credit history and everyone else I contacted said I would have to wait but Elise was willing to listen to my story and look at my information. After review she was confident she could obtain a loan for me and she did at a rate that was better than average. Her customer service was impeccable, her attention to detail was unsurpassed, but most of all she closed the deal and got me the loan I needed to buy a home.

I've worked with Elise and Glenn on four different occassions now and I will continue going to them with all my future mortgage needs. They always deliver the perfect product for me and are the only brokers who even mentioned the Mortgage Credit Certificate. I appreciate their experience and knowledge and would recommend them to anyone seeking help obtaining a mortgage.

Elise has been helping me with mortgage and refinancing for over 18 years. GTG has gotten me great interest rates and helped me save money on the financing costs. Both Elise and Glenn are very helpful and are great about answering all my questions.

Working with The Groves Team on the loan for our very first home purchase was the smartest decision we could have made! Anyone that has purchased a home knows how stressful the process can be but thankfully, we made the right choice and chose to work with people who care more about the well being of their clients than they do about their commission. I have already referred friends & family to them and look forward to my next home purchase so that I can work with them again!

I highly recommend this team for all your financing needs. My husband and I were refinancing our house to pay off a Bankruptcy and between the lawyers and Trustees they sure didn't make it easy. Elise and her team stuck it out with us and made the refinancing go through. We couldn't be more happy and thrilled to have this behind us and we could have never done it without the professionalism and consideration of GTG Financial team. Thank you...

I have had the pleasure of Elise’s services for the past year now and I am eternally grateful! Elise's son, Glenn, served in the military with me a few years ago. We worked together in San Diego fixing F-18 hornets, it was a really cool job! We became great friends and still keep in touch. While working with Glenn, I learned that his mom was a mortgage lender and that he planned on following in her footsteps once he got out of the Marines. Last year my husband and I took on the daunting task of purchasing our first home. We were extremely overwhelmed. I remembered that my good friend Glenn had joined his mother in the mortgage biz and I contacted him to hopefully ease our fears, give us some insight, and ensure us that we were taking the right steps. We were ready to just sign another apartment lease and forget the entire process! Glenn immediately responded to my email and got me in contact with his Mom, Elise. Elise answered every single question we had, and in such a timely manner, and never made me feel like I was bothering her, or asking a dumb question. She was so helpful and kind, and I am forever indebted for her services. My husband and I reside in Texas, so unfortunately we could not use the Groves Team for our mortgage needs; Elise had zero incentive to help me. She did it out of the kindness of her own heart, and because she really wanted to ensure we went through the home buying process with confidence and knowledge of every aspect. Fast forward to a year later I have emailed Elise and sent Glenn so many text messages about current issues my husband and I were dealing with, and we immediately have a response. We tried contacting our lender, but he wanted nothing to do with us since our house was bought and he had been paid, he had moved on. I have had so many questions about our escrow account, our homeowner’s insurance, and potentially buying more property as investments and they have answered all of them. Sometimes I do not like the answer (I tend to dream big lol), such as just last week my husband and I were thinking we could purchase an investment property by using his brother’s income, and our credit scores, but Elise informed me that this was not possible the way we wanted it to work. She instead gave me many different options with how we could make it work. And because of this, instead of shooting down our dream and telling us its not possible and us thinking the book was closed on that, we are armed with information on how to make it work, and are now in the market to purchase more property! If you live in the California area, do yourself a favor and use the Groves Team for your lending needs, because they are truly so open and honest, and really just want to make sure you are getting the best deal, are informed on every single part of the process, and get into the perfect home for you!!

GTG contacted me one year after I purchased my first home, with their help, to refinance already. It is clear that their goal is to look out for your financial well being by getting you the right deal at the right time. They are very in tune to each customers needs and make you feel well cared for and not taken advantage of. They have great communication, explaining every step of the process as the loan is being processed, and are available for questions at any time. I am happy to have them on my side!

I have been working w/the Groves Family for over 9 years buying primary and investment properties, they are always thorough and get the job done, this one was a little more difficult and Glenn hung in there, helped jump the hurdles we needed as house needed some repairs we did before lender could close. Great team.

I highly recommend Glenn Groves and GTG Mortgage. They are very friendly, polite and professional, and most of all HONEST. Glenn explained everything to us in detail and did not hide any additional costs or pricing . I feel that the crew at GTG love there job and it shows working with them, they really care and are with you every step of the home buying process. Thank You GTG/Glenn Groves

Elise was a tremendous help to our family during the home buying process. We had absolutely no idea what we were doing and it was a relief to be able to work with someone who was not only straight forward, but also incredibly informative and trustworthy. She did a wonderful job securing the loan that best worked for our family!! I would highly recommend Elise to anyone!!