NuHome Group LLC N Loop W Fwy, Houston

Nuhome group is working to close a loan that is now 20 days past the original closing date with no end in sight. Throughout this process they have failed to openly communicate with any party involved, they have not even had the common curtesy to provide any updates until several days after each deadline was missed. Due to their lack of follow through my wife, 1 yr old daughter, and I have been living in an empty house for a month and will not be able to enjoy Christmas in the same fashion as the people a Nuhome will with their families. Their delays have cost us hundreds if not a few thousand extra dollars at Christmas time and the financial burdens will continue until they can clear this loan to close. I am disgusted at their inability to communicate, and follow through with their responsibilities as a home lender. This gross negligence is unacceptable for any institution at any time, much less one that controls a family's home at Christmas! I hope that this review is taken seriously and a swift resolution is found! 1/3/16 This is my second review of Nuhome group. My wife, 18 month old daughter and i have now been living in an empty house with only an air mattress and card table for furniture for the last 30+ days due to Nuhome's lack of ability to do their job. they continue to fail to communicate any information within the time-frame they themselves set! i understand if you have a difficult file and it takes time to get things done, but it does not take any extra time to make a phone call or send an email to the parties involved so that we are not left waiting for information that is not coming. this is now more than 5 times within the 30+ days past the original close date that we have been told "we will give you an update" and they have failed to do so. i am past being upset that Nuhome has not been able to get the "clear to close" on the file we are all so anxiously waiting on and would at least settle for some communication and meeting a slef imposed deadline even if it is just them telling us "we are still working on it and have no new information yet" COMMUNICATE!

Very good customer service, very friendly and helpful. Always responded to our questions. Very knowledgeable and made our home buying experience very pleasant. I highly recommend Nuhome Group for your home purchase.

Great experience! Mr. Aiken’s and his team were very helpful and supportive and made our home buying process very uncomplicated. Highly recommend!!

Excellent, Very Professional, Knowledgeable, Every T crossed every I dotted, if your looking for that, NuHome is who you should go with. I'm a first time buyer and it was a stress free experience, from Start to Finish. If I buy again ...I will be looking for you and your team Themba ...Thank you guys!!

Great services and they really do try to help you out. Sandy Ayala made my dream come true of owning my first house. Will definetly recommend people.

Thank you NuHome Group for the excellent service, thanks Frank Marta & Juan Restrepo for help me on my house refinancing. I Shop around before make a decision but definitely NuHome was my best option. Thanks....

Where to begin, for the first timer with so many questions these were one if not the only company that was able to answer each and one of them. The response time was sometimes minutes other companies would take days if not weeks to answer something so simple. The closing of the house was quick and painless, definitely will be coming back thank you!

Thanks to God and thank you all at nuhome group I have no words to describe my gratitude Sandy Ayala thank you for your patience and hard work. Sammy from Laredo,Tx I really appreciate your work .

Thank you, Frank Marta and Juan Carlos Restrepo for all your help with our new home purchase. Your service was friendly and efficient. We appreciate that all our questions were answered in a timely manner. Again, thank you very much.

I just want to say thanks to NuHome Group for helping us through our process, there were not a day they didn't worked on us ,always giving up dates on the process. Completely satisfied.