Nations Direct Mortgage LLC Hutton Centre Dr, Santa Ana

Great customer service. Closed on time. Their receptionist is so nice. She gave me detailed directions on what to do. The technology helped make the process easy. I really liked dealing with them for my refinance. It was really fast and I got $50k for a new pool.

I just closed on my house with this lender. With a great experience! Got a 3.25% rate and we closed on our first home in 11 days! I always thought this was a 30-45 day process. Can’t wait to move in and enjoy. I wound recommend Nations direct to all my friends. Best service! Fast!

I fell on hard times and I was in contact with them and provided all the documents needed and also email to let me know as soon as possible if there were anything missing so I could get it to them. Everytime I called which was once a week each time I was told I need documents and a few times it was the same ones i had provided. I was able to get all the money i needed to be current on my payments. About a week later i get a package in the mail saying my hardship was denied due to lack of documents. The best part the paperwork was dated for the 4th of Feb but yet somehow it was posted dated for the 11th of Feb. Meaning they said it was sent the 4th when really it was sent the 11th. This company is trash and their customer service is worst than trash. Avoid this lender at all cost. I will also be reporting them to the Veterans Affairs.

I would give minus stars if this were an option. Terrible company. We have been trying to close on a house for 2+ months with the closing date having to be extended yet again - at least the 4th time. Always something to avoid actually closing...need more documents, new documents, underwriting is reviewing, always an excuse. RUN from these people

Absolute nightmare of a company. Too many reasons to list. Customer service is no help!! All reviews are true. Please do your research before going with this company. I am owed 18k from them and no one seems to know how to help me. I will have to file a lawsuit. Horrible experience

Worst home selling experience we have EVER had! We have been strung along for almost a month past closing and every time something has to go back into underwriting it takes almost a week to get a response. Now we are down to the end and they still haven't submitted the Closing Disclosure, so once it's finally all approved we will still have to wait three more days before we can actually close. I will never do business with this company again!

Not many lenders could get you into a home with a not so perfect credit score and a high DTI especially during a pandemic... but nations did it, and in record time! They were responsive, courteous and really do care about their clients. Thank you guys for making our dream of home ownership come true even in these troubling times <3

Our wholesale team is phenomenal! They've helped us pull off some mortgage miracles and we've gotten a number of 5 star lendingtree reviews as a result. Underwriting usually takes 24 hours or less and conditions are cleared in a matter of hours. Our target market is in the low 600s and Motive makes these loans easy, often closing our FHA loans in less than 30 calendar days! The underwriting team is responsive and always available, our account manager quickly resolves any issues, and the closers make things easy for our title companies and borrowers. Motive has earned our pipeline and deserves yours. Thank you!

If you want a company that will go the extra mile and make sure every detail is taken care of, this is the right place for you. We had an out of state closing and they worked across 3 time zones to make it happen. We look forward to working with our team at NDM again!

You know i sometimes have problems with my Mortgage company not being direct or at least sharing information. just went through a troubling conversation with nations direct, kind of confusing. i guess what i'm trying to say the whole situation left me wondering is there a better mortgage company out there for me then nations direct.