LoanLock Hutton Centre Dr, Santa Ana

We spoke with several lenders, and we found Jennifer at LoanLock quite competent, pleasant, and easy to work with. She was always able to answer our many questions about our refi, and also followed up our phone conversations with an email, as we requested. We had short conversations by text message, as needed. We found Jennifer and LoanLock to be a very good find for us. We got a good rate, and the online experience was easy and painless. Thank you, Jennifer. We have and will continue to refer others to you.

I had the pleasure of working with Jennifer Chang Galutera for my recent condo refinance, and the experience was nothing short of amazing. Jen is professional, prompt, friendly, and SO incredibly helpful. Not to mention she got us an amazing rate. I highly recommend Jen!

I was fortunate in that Jennifer Chang of LoanLock was recommended to me by a family member, as it turned out that she was the ideal lender. I've been through underwriting for more than my fair share of mortgages, so I speak from experience when I say that she makes a complex process simple. Moreover, her rate was by the far lowest, and there were no hidden fees or unwanted surprises.

I worked with Brock Hicks from LoanLock to refinance my mortgage. He was amazing from the beginning all the way through the end of the process and made it a very smooth sailing experience. What I most valued was his honesty and that he always kept me up to date on the different stages in the refinancing process. I shopped around quite a bit before I got in contact with Brock from LoanLock. They were able to offer me the best rate and terms. Brock was very responsive whenever I contacted him by phone or email within less than 24hrs. I've refinanced in the past and must say working with Brock and LoanLock was the best experience I had so far. He worked hard to get me the lowest possible rate. I will keep his number and definitely use him again the next time I refinance or buy. Thanks again to Brock and LoanLock for the great service!!

Jennifer Chang Galutera helped us with our refi this year, after rates had dropped. This is our second time working with her for our Mortgage needs. The process was quick and easy. Jennifer is professional, nice and quick to respond.

Jennifer Chang is the absolute best!!! A true asset to loanlock. We were looking to refinance and almost gave up until we were referred to Jennifer. Smooth transaction. Everything went exactly as we were told. Rate, costs, timing. We couldn’t be happier. What an honest genuine person. Thank you loanlock for having such an amazing lady on your team. Jodie Hill

I worked with Jennifer Chang for my home purchase. The rate Jennifer provided was exceptional low. Also, she is very knowledgeable and responsive even during the night. With her efficiency, we could close the mortgage loan within 15 days even though we still close at 30 days due to seller's request.

Another perfect refinance completed with Jennifer Chang Galutera and Loanlock. I’ve done several refinances over the years with Jennifer and they have always gone fast and smooth. Even in this difficult year of 2020, she was very responsive and closed my loan on time and on target. The company, Loanlock, had the lowest rates around. I have used them both for rental property and my primary residence and no one beats their rates. I highly recommend Jennifer Chang Galutera and Loanlock to anyone looking for a loan on any type of property.

Jennifer Chang is an absolute gem!!! I contacted Jennifer on a business trip in So Cal and before I come back for another...my refi is completed. From reading through the reviews, I know she is an excellent agent, but I have no idea she is this good and so easy to work with. I thought I would need some face to face interactions at first but must admit this whole online refi experience was very smooth and stress-free. Jennifer was the most pleasant and patient person. She was always available and timely addressed all my questions and concerns. Anything I didn't quite understand or wasn't completely sure about, she would take her time explain it to me. She was very attentive and super responsive in the communications of emails, phone calls. Keeping me update at all the steps/milestones throughout the process. She was able to get me a better rate when it took a dip and then even a better lender credit. Great rate, fair fees and a quick closing, but most importantly…I glad to make that first call and very grateful for your help. Jen, you will not only have my trust in doing future business, but a potential referral for all my friends and acquaintances. Thank you !!!

This is a bit of late review but.. Well, Jennifer has done it again! Extremely smooth and quick simultaneous refi transactions, very very low investment rates!!! and at no cost, just unbeatable; guaranteed! You'll never regret working with Jen and LoanLock! 4 down, and on to the 5th loan; all w/in 20 months with Jen!