Mortgage Reel Pontius Ave N, Seattle

Keith Akada played a critical role in helping my wife and I purchase a house in the hyper-competitive Seattle market. We had to act fast to make a legit offer, or the house would have been gone. Keith took the time to get the information needed to prequalify us fast, working after normal business hours to accomplish the task and allowing us to make a qualified bid on the house the next day. We succeeded in winning the bidding contest and will be moving into our new home in a few weeks. And throughout the loan-approval process, Keith was there, checking in by email or text to see how he could help, and responding promptly to any questions we had about the process. And on top of that, he locked in an very competitive interest rate for us, matching the best offer from another lender, which was operating at least three days behind Keith every step of the way and consequently lost the business to Keith. I would highly recommend talking to Keith if you're in the market for a home purchase in the Seattle area. He is great to work with and was on top of the process every step of the way. He will get the job done, and make you feel good about it in the process.

We were referred to Steven by a co-worker. He worked hard to secure us a great rate and even close early on our house. We were buying a foreclosed home, which carries many additional complications that he navigated with speed and professionalism. Despite the bank returning paperwork late, Steven, alongside Jason Ramos, worked hard to close our loan early. It felt like he was moving impressively quickly while paying great attention to all the details along the way. We'll certainly encourage our friends to work with Steven and his team!

My fiancé and I are first time home buyers so of course we had a lot of questions and concerns throughout the purchase process. Steven and his team managed to make this transaction easy for us, by answering every question we had and making sure that all the pieces fell into place to close on time. We were doing a VA loan, which tend to take a bit longer but Steven was able to get us closed in 33 days! Also we were able to sign our loan documents a whole week before our actual close date, which was good because escrow missed a few things that we had to resign! Steven’s attention to detail and fast response time, made it happen. I would recommend Steven to anyone who is interested in purchasing or refinancing a home. We will absolutely use him again next time we buy.

I had the pleasure of working with Steven Fujita on buying my first home. From the get go, I was impressed by his knowledge, how willing he was to educate me in the mortgage process (as a first time home buyer this is SO important) and the time he invested in answering all of my questions. Example: He stayed on the phone for almost two hours during our first phone call so that he could answer all of my questions. This was before I committed to working with him and his team. During the home buying process, Steven and Naomi (who Steven works with - and is also amazing), became true advocates for my husband and I. I feel that they went above and beyond my expectations and I always felt that they had my best interest at heart. They were prompt in answering questions, were always clear on next steps and were very patient. I want to give Naomi an extra shout out here too - she works tirelessly to make sure that your home buying process goes smoothly - and she's incredibly warm and wonderful. If it sounds like I'm gushing a little bit about these two - I am. They are just all around fantastic and I would highly recommend them to anyone.

Steven Fujita did an extraordinary job in helping my husband and I work towards obtaining a mortgage loan for our move from California to a retirement home in Washington. He was endlessly patient in explaining what documentation was required and why he was asking for it. We were not certain a loan would be required, as it depended on the price of the house we might purchase after the sale of our own. Despite that uncertainty, Steven worked tirelessly to keep us on track with making sure our documents were in order and updated as needed. He always returned our calls promptly and routinely checked in with us on our home sale status. We would highly recommend Steven to anyone that is looking for excellent service!

Several months ago, I received an offer from Chase Bank to re-finance my mortgage. Sounded like a great offer with a lower interest rate so I requested the documents for signing. As I reviewed the paperwork, I discovered a few math errors and I had questions regarding escrow. I contacted Chase and after several frustrating phone calls and e-mails with no resolution, I opted out of the offer. Since interest rates were still lower than my current rate, I contacted Steven Fujita at the Mortgage Reel. He kindly reviewed my documents from Chase Bank and guided me through the re-finance process with a lot of patience and expertise. Steven has a deep understanding of this business and always provided a comprehensive explanation and advice on options available to me. As the loan process moved through the various stages, Steven kept me up to date by a phone call or email. I appreciate his responsiveness and personal touch. He is easy to talk to and always willing to help. If you are in the market to purchase a house or to re-finance your current home, I highly recommend Steven to be your mortgage planner.

STEVEN IS AWESOME. My wife and I just purchased a home with the help of Steven who was a professional through the entire close. Steven was open and transparent regarding all areas of financing for our property. He was always happy to chat whenever I had a question. Easy to call in the middle of the day and best of all be worked quickly to get our pre-approval done on a competitive property that would eventually become our home. Friendly and knowledgeable, Steven was a great help.

I would highly recommend Keith Akada for refinancing or helping with mortgage payments. There was a delay during my process due to the VA regulations. However it didn't stop Keith from explaining and helping us with our financing process. If I could give a 10 star review I would! We have come to an end of our process there's not enough words to say thank you to Keith and his team. God bless you all for helping each and everyone of us!

Keith, Angie and the whole team at The Mortgage Reel are simply the best in the business. They'll treat you like family and take care of you through every step of the process. In an industry full of empty promises, misleading lenders, and shady characters, you can count on the fact that Keith and his team will always be honest and upfront with you all while keeping your best interests at the forefront of your transaction. I will and have recommended Keith and The Mortgage Reel to all my friends looking to find a great lender with a good heart, guided by principles built around honesty, respect and looking out for their customers best interests and bottom line. Thanks for everything guys!! Go Hawks.

Worked with Steven Fujita and Naomi Roestel for the mortgage on our first home. Couldn't be more grateful for all their support, patience, and diligence in helping us navigate the process. Steven checked in routinely to make sure I understood what was going on and truly helped me feel empowered and able to make informed decisions. We really lucked out finding these two!