First Tech Federal Credit Union Terry Ave N, Seattle

I went today to open a checking account and the experience was amazing, they treated me wonderfully, gave me really useful information and guided me through the whole process. Everything was very fast, easy and even fun. Abraham Venegas was the person who assisted me, he is the best!

I opened my bank account with First tech the very next day that I landed in Seattle. Being in an alien country, I had my fair share of apprehensions. Ignorance of the US banking rules wasn't helping either. However, First Tech has been a raindrop (rather a rainfall) in the drought ! Their executive, Simantiny , is one of the most pleasant and considerate professionals I have met in a long while. She went above and beyond her role to explain things to me and was lightning fast on emails . Her cordial demeanor put me at ease almost immediately. Highly recommend the bank and its services for any professional relocating to the US!

I have been a customer since my first day in Seattle. I really like the simple and hassle free banking here. All the staffs of Terry Ave branch are really helpful especially Sunil Yadav and Raymond Fong who always goes extra miles to serve customers in best possible way. They are the best, kudos to both! 😊

First Tech has been great, but recently they switched to a call center for all contact. I want to find out if my branch is open during COVID, and have been on hold for 20 minutes. I could have driven there and checked in person by now.

Created a new account in record breaking time. Super friendly staff. I made a typo in last year's tax refund account number (transposed last two digits). I was totally sad I would not get my refund on time. Lo and behold, in the week I was supposed to get the refund the money shows up in my account! Somehow First Tech noticed the typo in the transaction and put in the effort to find the right account and put the money in. If that's not world class service I don't know what is. Would give 6 stars if possible.

Always heard praises about First Tech but was skeptic. Until I got tired of my bank and switched. Wow! I should of done this years ago. Friendly staff, great service, their rates, etc.

Amazing customer experience. They smile, greet you like you are their old friend. Opening account and cc is smooth and quick also

One of the top Credit Unions in the Northwest. I have been using them for over 20 years and they have always been consistent no matter the location I go into. Very highly recommended.

For a credit union, their rates are way too high. I actually wonder who continues to use them if they have shopped around at all? Even major banks and other out of state lenders have lower rates.

Very friendly staff, excellent service and rates! Whenever I have an issue the staff is very helpful to get it resolved, I highly recommend First Tech if you work on the tech industry.