Moneytree College Way, Mount Vernon

So today I went into my local money tree to get a loan. The clerk was not welcoming what so ever. I found her rude and made me feel unwelcome! Never going into this money tree again! It was my first time trying to get a loan here and to be honest don't think I'll ever go back to this money tree! Her customer service sucks!

This moneytree is so rude. Andy and the shift manager that was working june 12, 2019 at the end of the day were not courteous nor helpful. They seen the income that we recieve and still didnt give Us a loan. They were looking at all of our bank transactions and were being so nosey about how we spend our money. They were looking at us funny when we were not looking but WE could see because I was at the counter while my fiance was sitting in the chairs. Then they really were being racist towards us. Not saying racist words or anything. But just because they knew we are Native American, they were looking at us rude. Being rude. And looking at us ugly. Not being helpful to our loan as well. We have never ever had a problem with money tree. They were jealous that our kids recive money and we get it in our name and of the money that we get. Usually moneytree takes the income no matter who the money, as long as it goes to into the bank account, they just make sure that your (our) name is on the account. And andy was being so nosey and acting like a complete new hire. I wish there was another money tree near mount vernon. But if this is how my moneytree is going to treat me. Forget them! I have used money tree for help and emergency situations. I would rather pawn my vehicle than go here anymore because I have other vehicles to use. Plus I'd get more money anyway. I would rather pay interest to someone else for a loan than getting treated the way we were by this moneytree. 😘 PEACE OUT MONEY TREE !

I spoke today with a 'Marie' via the 800# and she provided exemplary service. Very helpful and pleasant to speak with. 5 stars.

Not very happy with my local momey tree cause there still trying to charge me for when I’ve paid them, so I am not happy or please with money tree workers, I would like to stop being charged

Very knowledgable & courteous staff! Great customer service!! Thank you!

Legalized loan sharks, run don't walk run from these people! !!

They do not have good service and very racist