Member First Mortgage 44th St, Grand Rapids
616 44th St SE, Grand Rapids, MI 49548, United States
https://www.memberfirstmortgage.com/
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Reviews
M
I worked with Eric and team to finance a second home. We were purchasing from family member's without going through a Realtor. Eric was very helpful and able to answer my many questions to make the process as smooth as possible.
Hi Matt, we're so glad you had a great experience working with Eric and our team on your second home! It's great to hear you received the professional expertise and personal service you deserve throughout the mortgage process. Thank you for posting this review!
B
They were extremely slow to reply to inquiries. The coordination for closing was very poor, and there was very little correspondence that did not require additional follow up. I would not recommend them. I replied to their response below 2 business days ago. Still no reply from them.
Hi Ben, we are so sorry to hear about the issues you encountered with communication and closing! If you have time to speak with a Member First Mortgage manager, we would truly appreciate the opportunity to discuss your experience with you. At your convenience, please send us an email with your preferred contact method (email or phone) to: [email protected]. Thank you for posting this review, we look forward to the opportunity to speak with you and make improvements in the future.
K
Terrible company - they are constantly messing up my escrow and tax payments. Customer service is frustrating. I cannot wait to refi with someone else. My retaliator tried to talk me out of this but we didn't listen - BIG mistake. Don't make the same mistake as we did - go with a GOOD company!
Hi Kitty Litter, we are so sorry about the issues you experienced with escrow and tax payments. We would like to reach out to you to further discuss these problems. If you would like to speak with a manager, please send us an email at: [email protected] or call us at 1.866.898.1818 and ask for Jamie W. The security of our members is very important to us, so please do not leave any personal contact information in this review. Thank you for providing your feedback, this will help us to provide better member service in the future!
N
Terrible company. Run like hell. They put us through hell for months and months. I hired a new company and closed in 25 days. Jason Smith is a liar, they make money off the non refundable fees, double what everyone else charges. I'll never forget the pain and heartache they put my family through for no reason at all. My credit union said there was no reason at all to not close on our house, none! I also left genisys credit union out of principal for referring these clowns.
Hi Neil, we are so sorry about the issues you experienced during your mortgage process. If you would like to speak with a manager about your personal experience in detail, please send us an email with your preferred contact information and contact method (email or phone) to: [email protected] and we would be happy to reach out. Thank you for leaving this review, we look forward to the opportunity to speak with you about your experience.
J
I really liked the low key non-aggressive approach to discussing and working through to a refinancing package that was just right for me.
Thank you, John! We are so glad you had a great experience working with with the MFM team through your refinance!
M
The worst ever!!! I feel like they are very bias playing like they were helping us but wasn't. Applied for a very small loan under 50k put us threw hell to get it and 5 months later some BS and still didn't get it,my sister applied at a different lender and closed on 200k in less than 2 months( no cosigner) we got played 3 days before closing... I would never recommend people I know here....
Hi Michael, we are so sorry about the issues you experienced during the loan process. If you would like to speak with a manager about your personal experience, please send us an email with your contact information and preferred contact method (email or phone) to: [email protected] and we would be happy to reach out. Thank you for leaving this review, we look forward to the opportunity to speak with you.
M
The entire mortgage loan experience with Member First Mortgage was very smooth and efficient. The loan officers were quite knowledgeable and explained the process each step of the way. I would definitely refinance with Member First again.
Hi Martin, we're so glad you had a great experience working with us! Thank you for posting this review!
K
1 star is too many. My husband and I are in the process of getting a mortgage. We have jumped through all of their hoops: 2 appraisals, a water test, septic sketch, various inspections. We have now signed 3 extensions and are 8 days from our closing date, AND NO ONE WILL CONTACT US BACK. Our loan agent(s) have ignored phone calls and emails from both us and our realtor for days. They can’t even bother to call us back? It’s appaling.
Hi Kayla, we are so sorry about the communication issues you have experienced during your mortgage process! If you would like to speak with a manager about your personal experience in detail, please send us an email with your contact information and preferred contact method (email or phone) to: [email protected] and we would be happy to reach out. Thank you for leaving this review, we look forward to the opportunity to speak with you about your experience.
J
Well, so much for your "changed process"! This month I recieved the April pymt coupon March, 27th. I finally recieved the March coupon March 2nd. On top of coupon, it states "allow 7-10 days for postal delivery"? Why can't you people follow your own advice rather then being hypocrites? And why do you date pymt coupons the 14th of the month yet wait 10-12 days before mailing? As far as talking to a loan manager, forget that. All I got was, "If you don't like the pymt option, then use another option. My reply was, " If I can't trust you on this option, why would I trust you on using a different pymt option?". Over ten years of dealing with this bank and it's been nothing but stress. It's too bad I have to give these people one star in order to post review on google, otherwise they would get no stars.
Hi John, We are so sorry about the issues you have experienced with our monthly statements! We have recently changed the process by which we generate and send our monthly statements to members, and this change has unfortunately lead to some slower-than-expected delivery times. We sincerely apologize for these issues, and we believe the problems with our process have been addressed and next month's statements will arrive on time, if not earlier than they have arrived in the previous two years. If you would like to speak with our Loan Servicing Manager, please send us an email with your contact information and preferred contact method to: [email protected] and we would be happy to reach out. Thank you!
C
Because of the service and rates, I switched my mortgage from Chase to Member First in Merrillville. Doug Clapp was there with me through the entire process. I could not have asked for a better experience!
Thanks Chris! We're so glad you had a great experience working with Doug and the MFM team. It's great to hear you received a great rate and excellent member service!
Personal loan Providers Nearby in Grand Rapids
FAQs
1. How to Get in Touch with Member First Mortgage?
You can phone them at +1 866-898-1818 or enter their official site and submit the request form.3. What Types of Products Can I Find in Member First Mortgage?
You may be able to get the following services from Member First Mortgage. '- Mortgage loan application assistance
- Mortgage loan shopping assistance
- Mortgage rate shopping assistance
- Mortgage refinancing assistance
- 401k Plan
5. Is Member First Mortgage an Agency or a Lender?
Member First Mortgage is a Mortgage broker helping you solve your financial problems. You can also request online personal loans for unexpected expenses via our website.
2. Where Is Member First Mortgage?
It is located at 616 44th St SE, Grand Rapids, MI 49548, United States. View maps and get your direction to Member First Mortgage.4. How Can I Get a Loan from Member First Mortgage?
To request loans from Member First Mortgage, you can submit the request form on their website or go and visit the store. You may have to drive your car there when getting car title loans. Click here to obtain detailed information about title loans.6. What Should I Do When I Am Unable to Repay My Loan?
Defaulting on a loan can have a serious impact on your financial life. Get in Touch with your lender when you can not repay the loan.7. Does Member First Mortgage Offer Loans for People Who Have Poor Credit Score?
Yes. You still have chance to get loans with Member First Mortgage if your credit score is not good. It is also available to get installment loans for bad credit regardless of your credit ratings via our website.