M&T Bank Corporation's Shareholder Relations Department M&t Plz, Buffalo

M and T allowed an Apple Pay account to be opened in my business checking account using a new debit card that had not been activated. Their response was not to apologize but to block me from accessing the account. No funds were transferred. But funds will be transferred when I close the account and open a new one at a different bank.

Do not use M&T Bank. They reported a late payment on my credit report, which they acknowledged was a system error. Despite this, they refused to remove the late payment from my credit report. I had been a Manufacturers & Traders customer for over twenty years with a PERFECT payment history. I ultimately had to hire an attorney to remove the inaccurate information. Reading about M&T Bank on the Internet, inaccurate credit reporting and refusal to correct their errors seems to be alarming common for them. Transfer your money to a different bank. M&T has terrible interest rates anyway.

Cant set up auto pay without jumping through a ton of hoops. Unlike any other bank or payment system. Likely they do it so people miss payments. They ask for the first 5 of your social to verify your information. Again unlike any other company . Customer service is terrible. Rates are terrible.

Withdrawing my account. After I got the phone slammed down on me by a teller and the acting manager supported her actions. The branch in HST New Castle DE. What a shame this bldg is an Historic Treasure.

Yikes! I just had a conversion with Rob DePaulo, in the Spring Lake Heights, NJ branch. We were given a personal check from a customer of M&T and confirmed that he had the funds to cover it. He did. Randomly, DePaulo REFUSED to cash the check!

I have attempted to obtain savings account funds for over 5 years. I no longer live in their service area.Please don’t open any account with them

One star because there are few people, if you can get them, that want to resolve your issue. Be prepared to be on a pogo stick because you will like be jumping from one dept to another only to have that dept send you back to where you were. Grrrr Each dept can only view and enter your a small portion of your loan be it escrow, payments or loan assistance.

worst bank ever. do yourself a favor and never use this bank

Horrible bank. Dont go here unless you want suprise fees

Customer service via phone or online is horrible .