M&T Bank Main St, Buffalo

Honestly the worst bank possible, waited 4 months for my bank card and when I called and went to the bank they denied me ever trying to get a card, bank manager is terrible with customer service. Just get any bank besides m&t.

I recently moved to the west coast. I have had to call multiple times to change my address which never seems to happen. I now need to wait an additional 15 days to request additional documentation for my account because my account address wasn't updated as originally requested the first time I called four months ago. I also have to deal with fraud alerts because I moved and have to deal with being locked out of my account. This bank is a joke. I will be taking all of my banking needs to a bank who actually do their job the first time, not the fifth time I have to call. If I could give zero stars, I would give zero!!

I wish that I could give this place a higher rating, but I have been rather disgruntled by them (and M &T itself). I went to request a new bank card on July 3rd and while I was promised that it would arrive within five to ten business days (which means that I should have received it no later than the 19th), I am still waiting for it. I am really upset and disgusted by their shoddy customer service and am even contemplating changing banks.

Worst banking experience, they never answer the phone calls, have to wait for over an hour to be then transferred to a new dept. Save yourself some time...Don't bank with them, ever. I will be changing banks asap.

Worst place I have ever worked for. Soo called managers and team interfered and impeded my performance badly :(.

Worst bank in the history of banks.

Felt lucky about this place. Amen