Luis Lajara - RoundPoint Mortgage Servicing Corporation - 9122 4th Ave, Brooklyn

I was a first time homebuyer and thought my experience with Bryan Cohen would be a pleasant one. Initially, his communication was great but things drastically changed towards the end. He made a lot of empty promises and made some alarming mistakes with my loan estimate. It wasn't until I brought it to their attention that it was even corrected. My trust with him is completely broken. I wouldn't recommend using his branch unless you have additional quotes from other lenders to keep them honest.

George is not just a great MLO, he's a genuinely nice guy to work with. His care for his clients reflects in his communication and attitude. Compared to other Mortgage companies and officers I worked with, George had the most positive attitude and really went above and beyond to help me. As a young adult, I am extremely thankful to George for facilitating me in becoming a home owner. If you want to get the deal done free of any quibbles, George is your guy.

Working with Michael Goldberg is always a pleasure, he knows how to communicate and has a great deal of integrity when providing customer service to his clients. In these Pandemic Times you need a Mortgage Lender you can trust, my client was Buying and Selling at the same time, we got it done thank you Michael you really calmed my client and got the job done. Teamwork is extremely important and communication a must! Michael and the Home Team are expectational, great products and service.

I worked with Bryan Cohen and he helped us lock in an excellent rate for our first home. He was extremely responsive and looked out for my best interest throughout the whole process. He worked tirelessly to make sure we were happy and educated every step of the way. Thank you for all that you do Bryan!

Luis Lajara is the absolute best!! He is professional, informative, and timely in his approach. I highly recommend Luis because he was able to tailor the experience to our needs. He truly is a great listener and someone who follows through ahead of our anticipated schedule. Thank you Luis for giving us everything you had and making yourself available any day of the week. I will be referring Luis to anyone who had finacing needs.

My refinancing turned out to be a rewarding and satisfying experience with Freedom Mortgage. Thanks to the excellent work of Mr. Cohen and his team. They are awesome!!!

Excellent service provided by Bryan Cohen and his team. From the time my application was submitted until my closing date, my refinance took less than 30 days. Incredible company! I was very satisfied.

Nicholas Mascara has been showing his professionalism and commitment during the entire process of getting mortgage by my clients. He is 100% responsive, patient and responsible for the process. His attitude is outstanding. I wish to co-operate with people like Nicholas more often. I would recommend him to people willing to have the mortgage process smooth, quick and beneficial.

My experience with Luis and team has been excellent. When I reached out I had no clue on the home buying process. They took the time to explain everything and walk me through what was needed and how I can get prepared. As a first time home buyer I couldn’t have asked for more!

I am truly jealous when I read these comments from other people raving about their experience with this company. When I first did a consult with this company I felt like the upcoming transaction was going to be efficient, timely, and with minimal hiccups. What I did receive from them was the complete opposite. No concrete outline regarding how things had to proceed, poor and minimal communication, extremely unprofessional language and bashing, and weeks delays along the entire process. I eventually was able to purchase my place, but it could have been months sooner if I was working with true professionals. Would advise taking your business elsewhere.