Liberty Bank Park Ave, Bloomfield

What a shame that Simsbury Bank was bought out by Liberty Bank. The phone app is clumsy at best and when the bank started charging statement fees in April there was no way to opt out without a desktop. I only have a phone and customer service would not do it over the phone and of course it could not be done in person. I went to the bank today to close my account and they charged me a fee for the bank check. I have been a loyal customer for 20 years-what a poor way to be treated.

They have people standing in the rain and snow at the teller drive through. This is ridiculous and I say you are a community bank. I ha e pics to show. I know it’s Covid but wearing a mask should be good enough. You need to open your branches now. I am taking my business to Bank of America.

I like the people who work there but not quite the Bank itself. Employees are very patient and helpful on problems, as some are kept from Simsbury Bank. Good luck.

If it's 1155 and you close at 12 you should not be closed already