Island Vacation Properties Gulf Dr, Holmes Beach

This is about the eighth year in a row we've stayed at an IVP resort - usually in the same unit. It's always been a wonderful getaway for us; peaceful, CLEAN, just a joy. The beach is just steps away. And no unpleasant surprises either.

Rats in home at Crow's Nest home on beach. Island Vacations did not understand why we were furious with rat droppings in kitchen, bathroom and den. Ann at Island Vacations is supposedly the "owner", "broker". As of now, we have not received any kind of refund. Unwilling to return calls, Rat caught by trap and pest control said he did not think there were any more but more droppings on bathroom counter. I think this is an ongoing problem and they refuse to do anything about it. Island Vacations will not ever get our business again. Poor Customer Service. I don't even want to give them a 1. It should be 0.

We love Anna Maria Island! This is our 4th time going and dealing with IVP. Overall, everything was great. However, our unit (Baywatch 6A) is in need of some repairs...Ceiling in master bedroom, poor mattress on pull-out....

We rented a unit called Beachside Palms 3 for 9 nights thru Flipkey to celebrate our son's 21st birthday. I spent weeks poring over properties to find the right unit, and the one I chose was, indeed, super nice. We were very happy. For 2 days.... Unfortunately, on the morning after the 2nd night on 7/27/17, we woke at 7 am to step out of bed to find the entire unit flooded. There was three to four inches of filthy water on the floor, the entire first floor was under water, including closets, and water was still gushing in thru the front door from a dirty parking lot. We were scared to death we were going to step in it and get electrocuted! This was after a very minor rain. It was very traumatic watching our belongings -- suitcases, shoes, books, clothing, towels, an iPad, my son's PlayStation, floating in filth. We called the emergency line, and did nit hear back for 1-1/2 hours. At 8:30, after a call to the owner where he confessed this had happened before, someone showed up to say, Wow, that sucks. Because the private owner of Beachside Palms 3 uses these sheisters, the Annis' to "manage" for him, (he lives in Ohio), and because he completely stranded us and never attempted contact or resolution after we were flooded, by no fault of our own, we were stuck with Island Vacation Properties and at their mercy when it came to being relocated. Of course, all they were worried about was their money. Rather than doing the right thing and being compassionate by placing us in a suitable unit and allowing us to participate and choose fairly, they shot off three choices in an email, only showed us two -- by an embarrassed employee who made sure we knew that she knew there were problems at both the units as she showed them -- at their dumpiest properties, neither of which were even close to being satisfactory. When it became immediately apparent that we were placed in a mismanaged dump with a filthy pool, dirty grounds, a grill and dryer that didn't work, and a sofa bed that was unusable, we complained. We were told to stop complaining, basically to shut up and take it or leave it. During high season and midweek, leaving was not an option. After writing reviews on Facebook and Yelp, to help others avoid this misfortune, they attempted to cover by lying. Although THEY PLACED US in Alamanda Villas and admitted full knowledge that it has many issues, they shifted blame to another property management company. At the same time, they advertise and RENT OUT 5 units at this property on their website, luring vacationers and honeymooners with old, outdated misleading and completely inaccurate photos. They also twice cited a tropical storm, a despicable attempt to excuse their bad business practices. They are fully aware that the storm they cite happened 5 days AFTER our flooding incident, and 3 days AFTER untouched photos I posted of the poor conditions at the property we were stuck with. I am writing this review to hopefully alert anyone considering using their services to weigh their options and to choose another property management company in the area, as there are many other reputable companies. A company is only as good as the service they provide during a problem. Avoid this company like the plague.

We have enjoyed our Island Vacation Property vacations very much. Being right on the beach is fantastic. Rooms are clean. Beach is never crowded. Located near restaurants and shops. You don't need a car.

Spent thousands on a vacation rental and they set us up in a mediocre space with problems. Tried to contact but was unsuccessful, finally got through and got the "oh yes we'll take a look" and then never did. Could care less, they got paid.

We have rented several homes on Anna Maria Island over the last 15 years. Usually I don't leave a review but this time our experience has been above and beyond what we expected!! Ann and her team just do rental right. Thank you Ann, and the weekend isn't even over yet. I will call you first in the future for each of our rentals!!

Can't say enough good things about our IVP experience. We have been with them for five years, and they are the most responsive property managers I've ever dealt with. They are truly what you would call a platinum service team. Nicole and John

She’ll cove #9 Small, old, dirty, no oven and $$$$$$$$$$$$$$ very expensive. If you get out not garantie to get back because the key brakes the code doesn’t work ( when I ask the guy to fix the the door he literally said there nothing I can do just some oil hopefully will be fixed) the toilet doesn’t work The service before very nice but after you pay bad ............. I don’t suggest it at all.

We love Bermuda Bay and we enjoy staying at 1467. However we have had problems with the TV and VCR both times when we were here. I don't think it ever got resolved last year. This year Garrett came over and partially fixed it for us. Unfortunately evidently the owner needs to update the TV, because it can't be fixed completely. THANK YOU GARRETT! You were very helpful!!