Huntington Bank S Monroe St, Monroe

Closing my account. Rudest customer service I have ever encountered at a bank!!! Huntington doesn't care about it's customers only making that buck. To think I was convincing my boss to switch our accounts there. We will now stick with the bank we currently have. BRING BACK TCF!!!!

Customer service was 5 stars. But that drive in and out. Wow. The entrance has a huge rim eating pothole. An then the exit. From the drive threw. Whoooaa. Not everyone car has an eight inch lift. A straight 45 degree angle. Scrapped my bumper and I believe one of my wheel lifted off the ground. Jus trying to get on the main street. 🤦‍♂️

Good bank helpful friendly service the only thing I don't like is drive thru is narrow I have an extremely wide vehicle so I usually park & run in but other than that a great bank

Worst bank to begin with, every check you deposit they put on hold for 5 days even if you’ve been with them for years. Non helpful employees who only care about themselves.

The staff cares about their customers! I've been very pleased with my small business checking account. Also, their ATM machine will allow you to get small bills down to $5. I wanted to do a $500 withdrawal and was able to choose large bills, or an assortment of fifties, twenties, and fives. What a cool service!

I’ve gone up there 3x for a simple debit card replacement. They are incompetent at their job and wonder why folks get frustrated with them. This branch sucks. I plan on leaving ASAP

This is an awesome branch and bank. The drive-thru teller here is always super-friendly and makes your day. I have accounts in most big banks and the service that I get at this branch when compared to the other bigger names is just top-notch. Im loving Huntington. Account opening was a breeze. Also their $400 account opening bonus is also great. Who doesnt love to keep some extra money without moving a finger. Their app is also super friendly. Deposit limits are also high. Service fees are low. (5$, which I have never heard at any other bank). Have never had to call this bank’s customer service yet, but I will try on a Sunday and check if I get through. Overall, Huntington is one cool bank.

Staff is very friendly and even when short staffed work efficiently and maintain positive attitudes. Jody is a very pleasant banker who is very knowledgable and personable. I will most certainly be back for any banking needs. Huntington is very good with fraud and does their best to help and inform you on steps to prevent it from happening to you. Thank you Jody!

The branch is fine but the corporation is completely horrible. Their service people are hostile criminals who don't understand how banks operate. They lie and steal your time and probably money. You'd be better off hiding cash under your mattress.

Everyone at this location is super helpful, I’ve rarely had to wait longer then 5 minutes. They actually seem to care about their customers here as well. Multiple ATMs outside too, which I use constantly!