Hudson Heritage Federal Credit Union Rykowski Ln, Middletown

There was a time in this country when community banks built relationships with customers... part of that relationship was based on mutual trust and experience, whether if it was for business or personal lending. I'm VERY disappointed that this bank does NOT share these values. Your just a number to them and a stat on a piece of paper. After finishing up my first auto loan with them with nearly perfect payments for 5 years they will not lend me a dime more then what I borrowed previously...Never use this bank

The tellers are rude unprofessional, make you wait in line while they stand around talk to one another. The one tell has no clue what she’s doing. Took her over 5 minutes for a simple deposit transaction. I do not recommend this bank to anyone especially the branch in Matamoras, PA

the people at the branch are very friendly, but I ended up wasting 3 weeks of my time trying to apply for a home equity line of credit.. had to provide all the typical information and documentation as with any credit application. One of these was the value of the home and what's owed on it.. Come to find out 3 weeks into the process that they want the home to appraise for $15,000-20,000 MORE than the house is worth.. Thanks for wasting my time for a small detail that should have been disclosed much earlier in the process..

Very happy with this Credit Union . Whether on the phone or in person I always get what I need and the Associates are AWESOME. I currently use the Matamoras PA. Branch they are awesome

Im never rude or nasty Called call service and the worker is absolutely nasty and rude ! I have to keep calling just to be able to purchase :/ very unhappy with this bank will be cancelling ASAP!!!