Heather Foote Jasso - Frost Mortgage Banking Group Barbara Loop, Rio Rancho

Heather and her team were awesome to work with. She was available to answer questions as needed and very helpful in a rising rate environment.

Great experience. Application process was easy. Easy to get documents back and forth online. Questions answered same day. Would highly recommend Heather and her team.

If you’re looking for a home mortgage lender that is straightforward and highly communicative, then Frost Mortgage should be your choice. We’ve purchased multiple homes throughout our professional careers, and I can honestly say that this experience was our easiest. Heather provided the documentation that she needed, and we provided it. She set realistic timelines and remained in constant contact with us. There were no surprises. Heather responded to over one of my emails in a timely matter. She is courteous and extremely professional and never demonstrated any frustration over my barrage of questions. We recommend this team highly!

Wonderful experience with Heather and Patricia. They were responsive, attentive, helpful and always made themselves available. The entire process was seamless and pleasant. Thank you!

I am a first time homebuyer. Heather explained little to nothing. She communicated only through e-mail. She would answer questions with links to websites or attachments to documents. The few times she did call me was to tell me I was wrong for complaining about her not responding for three days and another time to threaten to cancel my loan 3 days before closing because I told the builder she had shady business practices. It was a terrible experience. I had to go to other lenders to get the information she should have been providing. I got a credit from the builder to use frost mortgage that was not worth all the stress and confusion.

Who made the experience great and above what was expected, that would be Heather Foote-Jasso of course. It did not matter when I contacted Heather she always immediately responded and I contacted her a lot as I had lots of questions, all of which she was able to answer. Getting a mortgage is never easy, especially when building a home and the time of completion keeps adjusting, but Heather kept everything in check and kept the financial side of the project running without a glitch.

As a first time home owner, I couldn’t be happier with my choice in mortgage companies. Heather and her team were friendly and professional, answering all questions I had and offering great advice throughout the process. Frost Mortgage should be the mortgage company you choose if you want a truly seamless experience.

Working with Heather and Frost Mortgage has been a great experience. Heather is both knowledgeable and fast to respond to questions. Heather was able to push through a fast mortgage approval and short notice closing date that saved me a world of problems had the closing and moving into our new house occurred even a day later. My thanks to Heather and the Frost Mortgage team!

Heather and Patricia were excellent. They really covered all the bases in preparation for the underwriters. All questions were answered promptly, and their doors were always open for us to come in, if we felt we needed a face to face. This wasn’t our first home buy/build but it was certainly the least stressful thanks to Heather and Patricia. WORLD CLASS CUSTOMER SERVICE. You don’t see that much these days, but you’ll find it with Heathers team at Frost Mortgage. Thank you again!

Heather was very friendly and good at what she does. While working with her, she always gave me good advise and caution note. She was very open person and has wonderful work ethics. She addressed all my questions with great deal of patience in an simple language. I would highly recommend her services if anyone wants to get it financed.