Gulf Coast Bank & Trust Company St Charles Ave, New Orleans

We financed the purchase of our home through Gulf Coast 6 months ago. That was a great process. Recently, our lender let us know that rates had gone down substantially. We just refinanced our home loan, and are now saving $600 per month on our mortgage! The entire process was seamless, and I couldn't be more pleased with the service we received from Gulf Coast.

I have been doing business with Bernard Guste @ Gulf Coast Bank since 2013. Bernard has provided expert advice and guidance in transitioning from a construction loan to a home mortgage, and now a refinance in 2021. His professional skills guided me through each process taking my dream build from plans to reality! I will continue to request Bernard Guste in all of my future endeavors.

That great service and very helpful. My banker, Bernard, is very patient and kind. He helps us a lot to understand all paperwork processing. One more time, thank you and gulf coast bank to give us the quick services.

I guess it's saying something that I still choose to bank here even though I haven't lived in Louisiana for years. I used to have an office across the street from the 200 St. Charles location and would deposit all my checks in person. I was very happy with how I rarely had to wait in line. Banks always make you wait! But at this location I could usually just walk right in. I've kept them despite moving away, in part because I like how they've never charged me fees. I switched to these guys from Chase because Chase charged me fees when I didn't use my debit card enough. This is part of the reason I've kept them. All the banks around me now like Citibank or Bank of America would require me to keep a certain amount of money in my account or to use my debit card a certain number of times or else they charge me fees. This bank doesn't do that, or at least I've never been charged a fee. A lot of banks also I guess automatically charge you for $100 of checking supplies when you open an account; they didn't do that to me. I am very happy with this bank, to the point that I have kept them despite relocating my business to New York. I hope they keep up the good work.

The best customer service I’ve ever experienced in a bank.

25 minute wait. Hire some darn body