Guild Mortgage - Ben B Gordon N Mopac Expwy, Austin

Ben is a superb person to work with. Great communications is a hallmark of the Ben Gordon experience. He's highly available and responsive. He's knowledgable, direct, careful and clear in his communications. He explains things well and in a completely non-intimidating way...making the complex, very understandable. I found him easy to work with (no friction, not a moment of frustration), highly informative, and respectfully polite. He manages details well and goes above and beyond to be an advocate for his customer (us). Put simply, he worked really hard, not only to get us the mortgage, but to acquire the property, and ensure we were treated fairly. He's a great part of the team and exceeded our expectations every step of the way.