Greater Pittsburgh Federal Credit Union Fifth Ave, Pittsburgh

Thank you for taking the time to leave a kind review, it is always our goal to make sure our members are comfortable and informed when making their decisions. We appreciate you being a member and trusting us with your financial needs. If you have any more questions, feel free to reach back out to us!

We apologize that you had an unpleasant experience. Let us try to assist you with some things mentioned in your review. While it’s true that at present we do not have the capability within the mobile app to transfer to external financial institutions, if members are transferring to a larger bank, it’s possible that bank will have the capability to setup such a transfer. We also have a free bill pay service available through our mobile app or online home banking that can be used to transfer funds between financial institutions, pay other people, or to pay bills. As for fees, checks ordered through the credit union come from a third-party company and that company sets the price. Members are always welcome to get their routing and account numbers to order from a vendor of their choosing if they would like to shop around. Members can also use the free bill payment service mentioned earlier to pay any person or company instead of using personal checks. ATM withdrawals are free IF a member uses any PNC, GetGo, or Sheetz ATM. Any ATM’s outside of those options could potentially incur whatever charge that particular ATM has; we do not charge ATM fees on our end. Overdraft protection is a standard charge across most financial institutions. There are a few options that are available within our credit union that would be too lengthy to explain here, but can always be explained if a member would like to call to discuss it further. We apologize if you think our locations are minimal or inconvenient, but as we are an employer-based credit union our locations are strategically located in or near some of our largest employer groups. We currently have 6 branch locations for our members to utilize.

Thanks for the kind review, Mary! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. As always, feel free to reach out if you have any other questions or concerns!