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Generations Credit Union Harrison Ave, Rockford

3.9
(6)Loan Agency
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5618 Harrison Ave, Rockford, IL 61108, United States

+1 815-316-2900
  • Saturday8:30AM–12PM
  • SundayClosed
  • Monday8:30AM–5PM
  • Tuesday8:30AM–5PM
  • Wednesday8:30AM–12PM
  • Thursday8:30AM–5PM
  • Friday8:30AM–5PM
CLOSED
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    $1000
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    Reviews

    3.9/5.06 Reviews

    T

    Terry Vansickle
    5

    Have been doing business with them for over 35 years. Always pleasant, helpful and professional. I highly recommend.

    Response from the owner

    Thank you for your shining endorsement, Terry! We truly appreciate hearing that we are serving our members well!

    L

    L T Hill
    5

    I have found this to be one of the most pleasant places to do business. They are very personable, kind, patient and pleasant to work with. Denise has always gone above and beyond for me!!

    Response from the owner

    Thank you L T - we value our members as well!

    F

    Felicia Winder
    1

    Very rude. Unhelpful. Went in to do a wire transfer the women was absolutely rude! She wanted to know why I wanted a wire transfer and can't just send it another way said in a snotty way. She had an attitude when asked a question about the wire transfer paperwork. She was rude and had an attitude when asked to do HER JOB.

    M

    Melanie Grimborg
    1

    The loan officer there is very rude. I went to pick up a title on a PAID OFF loan and felt like I was a criminal. He would not of even spoke to me unless he had to. I would suggest customer service refresher course.

    Response from the owner

    Dan will be following up with you soon.

    T

    Timothy Williams
    5

    Generations Credit Union here in Rockford, IL is second to none! The staff are extremely friendly, knowledgeable, caring, professional, WORLD GLASS in every way unimaginable - RWALISTICALLY!!!

    J

    Jose Hernandez
    2

    I don't know why , but the ladies that work the counter are always and I mean always ! In the worst possible moods ever . Not friendly at all

    Response from the owner

    Hello, Jose. Wow! Your review was startling. Our staff behind the counter were surprised to learn that your interpretation of interaction with them was perceived as you indicated. Our goal is to provide our members with unsurpassed service while maintaining our tradition of stability, trust & security; that includes treating each member with respect and kindness. So to that end, I will reach out to you very shortly in order to obtain your specific feedback and rectify our shortfall if you will allow me to do so. Karen Jurasek/CEO

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    FAQs

    • 1. How Can I Get In Touch With Generations Credit Union?

      In order to get in touch with them for loans, you can making a phone call by +1 815-316-2900, or you can direclty look for online loans. If you need any loans like personal loans online, you can click this place, which will be more convenient.
    • 3. How Can I Take Out a Loan at Generations Credit Union?

      The quickest way is to fill out their online application form. For your need of payday advance loans from the Internet, simply browse our site to discover more details.
    • 5. What To Do If I Cannot Repay My Loan?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. What's The Location Of Generations Credit Union?

      Generations Credit Union is located at 5618 Harrison Ave, Rockford, IL 61108, United States. If you wan to visit them on your own, use the map to discover a way to get there.
    • 4. Is Generations Credit Union an Agency? Or a Lender?

      Generations Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online lending broker, can assist you in connecting with 100+ lenders to get various loans like online installment loans, browse this page to find out more.
    • 6. Can Generations Credit Union Provide Car Title Loans?

      Sure. You can get title loans for bad credit by clicking here.