Family Credit Management Services Charles St, Rockford

This is a great organization! They help me with my finances step-by-step. They will send you a plan and it shows the breakdown of where your money is going along with the percentage rates. Every time I had a question they answered it in a timely manner, and they return calls! Thumbs up!

Today is a beautiful day ....I enrolled with family credit Management about 3 years ago ....I was $30.000 in debt .... today was my last payment ....all my credit cards are paid in full .... It did not affect my credit score (AT ALL ) IN fact my score went up because I made all my payments in time ... FCMS is truly a great company with great people .. don,t be fooled by these company,s that say you don,t have to repay your debt .... FCMS was a great Decision .... you will not regret enrolling with them .. make a change for your future , and keep your credit score in good standing.. I wish you the best of luck . I hope it works out for you as good as it did for me... PS.. Thanks again FCMS.

I would just like to relay to anyone interested in a debt management program, you will not go wrong with Family Credit Management... Every interaction associated with Family Credit Management has proven "ALL" employees are very knowledgeable, professional and caring... My interactions specifically with Ms. Kelcy Wadley and Ms. Ashley Jones have been very positive, uplifting and full of encouragement... No interaction at Family Credit Management has been derogatory, degrading or demeaning, due to the need for debt management! My highest recommendation and regards for Family Credit Management! One of the best decisions I have made to put my finances back on track! ... Respectfully: Alton K. Edwards

I wish you can rate on two different levels cause for the staff that I've dealt with by far has been phenomenal... but as far as my creditors getting paid on time they have lacked in that department not only does it not get paid in time sometimes the money is taken out of my account late and also my credit score has dropped tremendously not to mention 2 of my cards I haven't even used yet ended up closing because when I signed up with this company it closed out all my accounts that I wanted to pay off I'm just so upset because I thought that this would be best for me to get my credit right in so far I have nothing to show for it...

We had a wonderful experience with Family Credit Management and highly recommend them. Due to unforeseen circumstances with health/life, we quickly accumulated a lot of debt several years ago. We tried for a while to pay off the debt but with the high interest rates we couldn’t seem to make a dent. We were contemplating going through bankruptcy when we heard about FCM. They worked with our creditors on our behalf, and we just finished the program and are debt free! We feel like we made the best decision choosing FCM!

Never had a problem with the agency's process to keep my account up to date. If I had a question, I was always assisted by a friendly and courteous representative. You can't go wrong when you put your debt problems in the hands of Family Credit Management.

The Family Credit Management is the absolute BEST WAY to get debt free! As of today, working with the amazing employees at FCM we are done with our debt!!!! Anytime I had a question, was worried about anything the girls were there and helped me with any problem I may have had. They are also so supporting and actually happy and proud to see and be part of the payoff... I would truly like to Thank everyone at Family Credit of Rockford Illinois. We couldn’t have gotten here without you. You’re the best!!!! 😊Tracy Douglas

If it wasn't for Family Credit Management, I would have filed for bankruptcy or ruined my credit altogether with late payments or have accounts in collections. Thankfully, I found them with a bit of research and trial and error on my part. Instead of taking out a loan, they worked with my creditors and even had some of the APRs adjusted to help me. The staff have always been attentive and never passed judgement based on my situation. They were even patient with me when at one point I switched careers and worked with the creditors about the payments. Thank you so much!

I was so nervous to place my accounts in the hands of a company to help with my debt, but my fears were quickly alleviated the moment I spoke with a rep on the phone. They are so friendly, helpful and calm your anxiety over your debt. I have successfully paid off all my credit card debt in 5 years with their help. I felt like I was drowning and going nowhere before getting help from family credit and now I feel free for the first time in years. I am so thankful for this company!!!!

The website could show more information about your payments and accounts. Otherwise a good experience.