Frost Bank East Sam Houston Pkwy, Pasadena

I have been banking here for four years. They do not racially profile. They have helped me with cases where vendors owed money. There other low ratings have no merit. It's unfortunate that satisfied customers typically don't take time to give ratings.

Customer service is awesome here. We've been with Frost since our old bank Horizon switched over so we've been customers for years, but they always make us feel like we're new customers. They call us frequently just too see how we are and if we need anything from the Bank. At the actual bank the customer service is top notch. All for Kendra she is one of the best here at this location.

Horrible do not go to this bank I was racially profiled today when they had all my information in front of their face

Been a customer for more than 10 years, so far never had a problem. Great customer service and friendly representatives. Every time I go into a branch they always greet me.

Been banking for 8 years its time for a change this bank on spencer never have notarys on hand guess its time to go to chase or wells fargo

Horrible customer service. They (particularly Natasha and her manager) do not know how attorney trust accounts work.

Very friendly staff always a good experience when I visit

I love this bank. Great service.

Always a pleasant experience. Customer service is the best!

Luv this Bank. Everyone is so nice