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FORUM Credit Union US, Indianapolis

4
(10)Loan Agency
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8935 US-31, Indianapolis, IN 46227, United States

+1 317-558-6000

https://www.forumcu.com/branch-and-atm-locations/us-31-south

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    FORUM Credit Union 01
    FORUM Credit Union 01
    FORUM Credit Union 02
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    Personal Loans Near Me In Indianapolis of Indiana(IN)

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    Reviews

    4/5.010 Reviews

    K

    Karin Mladenovic
    5

    Every visit is a great experience! I like VIP treatment and I'm never disappointed. The staff are very polite and professional. My philosophy is to be nice and you get the same treatment back! Thanks Forum team for exceeding my expectations as a customer.

    A

    Austin McNeil (Grifimus)
    5

    I absolutely love this bank, & I mean it! The workers there are very friendly & helpful. I feel welcomed each time I enter this location.

    B

    Bri Salinas
    5

    Originally set up an account online then had to go in to fill out additional paperwork. Super helpful and friendly service. Received an email once the account was successfully completed. The Teller, Lisa also called to notify us and see if we had any additional questions or needed any further assistance. This was after a bad experience at a different credit union. Definitely recommend on customer service alone!!!

    L

    Lisa Alexander
    5

    I've used this branch for thirty years. The employees are always nice. The loan department is great to work with. Even in my twenties getting my first auto loan, the loan officer explained everything to me, knowing it was my first loan, so I would understand how the whole process worked. We've gotten several auto loans with them over the years and recently got a Home Equity loan. I worked with the home office on it, then had to go to Indy southside location to sign one set of papers. The whole transaction went well.

    J

    James Lowery
    5

    The new female teller I believe her name tag said Danielle.. The young lovely one with big hair... Anyway ,she gave me the most pleasant ,professional and very informal experience I have ever had at a bank while keeping a lovely smile the whole time... She should be used as an example of excellent customer service...

    A

    Ashish Vaja
    1

    Worse loan experience we have ever had. Horrible service and try to set you up for things without your consent that you don't need. We had them purchase insurance for us that was $700/month, and then pay for the insurance with our ACH without approval. I happen to be an insurance agent who owns my own agency, and I both definitely had insurance at the time. Plus one of my employees sent the proof to Forum TWICE. The 2nd time she also got it in writing that Forum both received the proof and it was acceptable. Yet a month later they still purchased the insurance AND used our ACH info to pay everything. On top of this when I call to resolve the issue they confirm the error on their part and when I ask how they will give me my money back right away, the answer was great.... I could come in between 9 and 5, they can mail it, OR I can open a saving account with them with the money and earn interest on it! After asking if she could figure out the fastest way to get me the money she couldn't answer it and I requested they over night the check to me. The entire attitude and clear lack of controls on their automated system for something as major as this is highly concerning. I am moving my loan, I don't care what the APR is not worth the headache.

    Response from the owner

    Thank you for the feedback. We take all of our members' experiences seriously and we will work to prevent future experiences like this. After our team member talked with you this afternoon, we feel we have reached a mutually acceptable resolution. Please let us know if there is any anything further we can do to assist.

    Z

    Zachary Taylor
    5

    On my 3rd auto loan, never had a bad experience. Will continue to use Forum for future loans.

    J

    Julie Myers
    5

    The ladies at this branch are wonderful & very helpful with my needs! If you want personal banking, Forum Credit Union is the place to bank!

    T

    Travis Martin
    5

    Very friendly and helpful no matter the situation. I would give them all the awards if I had the power to!

    C

    Captain Eggbeard
    1

    This particular location features bad service and is located on an access road that will give you an idea of what a wagon trail would have been like.

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    FAQs

    • 1. How Can I Get Related With FORUM Credit Union?

      In order to get in touch with them for loans, you can dial this phone number +1 317-558-6000, or you can direclty select loans online. If you need any loans like bad credit personal loans, you can click here, which will be faster.
    • 3. How Can I Secure a Loan at FORUM Credit Union?

      The quickest way is to use their website's online form. For your need of payday advance loans from the Internet, simply look at our website to learn more about details.
    • 5. What Should I Do I Cannot Pay Back My Loan?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. What's The Address Of FORUM Credit Union?

      FORUM Credit Union is located at 8935 US-31, Indianapolis, IN 46227, United States. If you wan to visit them personally, you may use the map to find out a way to get there.
    • 4. Is FORUM Credit Union an Agency? Or a Lender?

      FORUM Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online lending broker, can assist you in connecting with 100+ lenders to get multiple loan options like online installment loans, look it up on this page to find out more.
    • 6. Can FORUM Credit Union Provide Personal Title Loans?

      Sure. You can get title loans online if you click here.