First Cash Pawn E Stop 11 Rd, Indianapolis

I stopped in here twice to get a loan on some items. First was a laptop. I asked for a $100 and got it. Second was my Apple Watch. I asked for $75 and got it. Store was very clean. Both employees I worked with were very friendly and helped me quickly.

I Bought 2-sets of Head phones to wear for work. They charged me more for 1 - pair then even what was marked down! He took advantage of me when I told him I didn't have my glasses on and how much were they. Second pair one of the speakers I believe the right one didn't even work part-time and I didn't even have a cord that you could charge it with. When I go back to text them back I Googled it and it said the website said they were open till 7. I get here at 10 till and the doors are locked. It would be a good place for somebody to hire friendly people that want to work and test equipment before just selling it. And make sure it works properly. Stay open until at least 8 people have time to get there after work before they close when I get the headphones straightened out that'll be the last thing I buy there. If they even let you give store credit which they said they did. I never do these reviews unless it's really bad and it needs to be told. Good luck if you decide to use them

I wouldn’t recommend this place to anyone. If you come here, you should be prepared to be offered an unfair price offer. On two separate occasions, I brought in items and was given such a low amount. I brought in a good condition laptop that was worth $170 brand new. The guy told lady they would give me $30. I said I would take $30. I understand they need to make a profit . The laptop work, connected to internet, and kept a charged. The lady that help me said $25. I debated for a second and gave them time to look at my laptop. She kept coming over and lowering the price. The third time she ask me for my I’d and said $20. I kept asking her why she keeps lowering from their original offer. She stumble to find an answer. She said it’s a windows 8. I said, you can updated computer to a windows 10. She says,” I know.” She tried having me take low ball offer for a computer worth way than $20. I took the computer home and updated to a window 10s and sold for $60. I took a ring from previous relationship that worth over $100 brand new and never worn. They offered me $10. This place doesn’t value a customer or a buyer. There only value is to offer you lowest offer and have you buy it for a value of a new item in stores. They have no customer service. The people working in the build are to just be there. Do not waste your time here. There other pawn shop or even Facebook marketplace that will buy items or sale for a fair price. I will never return to this store.

The 2021 review it has chage but it is good place got a samsung watch here and a some airpods pro they still work after 2 months .

Brought 3 items exactly an hour before close there were 2 employees neither were swamped but neither look like they knew what they were doing (even though I'm pretty positive one was the manager). Let's see I brought in a patio tent. I was told I would have to set up the thing which is semi understandable. But then I was told that would take to much time so they wouldn't take it. My second item a $400 paintball gun. Which they do not accept for whatever reason. My third item was a brand new crock pot which I was told they can't take either because they need a recipt from its original purchase. It seemed as if they weren't even in the business of pawing, buying or even working for that matter. Needless to say I won't be returning to such a low establishment. On a side note one of their employees (a woman) had her sleepy boyfriend just hanging out waiting on her to get off I assume.

I had been in there several times over the course of about 2 months. The prices were very unfair wether they were buying, selling, or pawning. They want to get your stuff for next to nothing. Then they put the stuff on their shelves, over priced. They have a compound bow in there priced at $250 and the bow is literally from the 80s way outdated. I was offered $75 after one clerk had already offered me $100 for a 2018 PSE StingerXtreme a $500 bow. They both proceeded to lie and told me that’s not what they just offered me. They basically told me to take the $75 or the bow and walk. Wonder what that $75 bow would have been priced on their shelf? Good joke first cash pawn! There are several other items I had sold in there I never should have. Don’t expect to feel welcome or to be a valued guest with valued options, opinions, or items. You are just a customer in their shop. They won’t remember your face. I won’t be returning there and I’m sure it doesn’t matter to them.

I went in after calling up there to see if they would buy my in window a/c unit. A smaller polynesian woman greeted me at the door and asked me to put the a/c unit on the counter so they could check it out and make sure it worked. She first asks me what I want to get out of it, i said I'm looking for something around 60 -75 bucks (this particular one goes for 400+ brand new) she laughs at me and says she isnt interested in it. I told her that I just called up here and talked to a guy and he said that they were taking them. She then turns her statement around and says "well not looking like this you would have to clean it a come back tomorrow". I leave the store and go to taco bell in the same parking lot and spend literally 3 mins wiping the a/c unit down with a cup of water and a tshirt. I go back in and finally talk to the guy I talked to on the phone and he asked the same question of what r u trying to get out of this i said again 60-75 bucks. He politely said well it is at the end of the summer season if you would have brought it at the beginning of summer I would be happy to give you 75 bucks. He was extremely polite the whole transaction and we settled at 40 bucks (not a problem) while the nasty polynesian lady was trying to butt in the whole time with nitpick after nitpick as if she was trying to not have my business. Thank goodness the taller guy was there to do his job and get me in and out the door. All in all there is a 5 star employee here and a zero star employee here so sorry to the 5 star employee but this 0 star employee has ruined the experience for me a I probably won't be back to this shop for a while. For a company almost 100% based around customer service there are some serious issues with customer service with some employees.

Do not waste your time here. I would have respected them more had they pulled a gun on me and tried to rob me. They try to sucker you for what you have, or simply won't buy. They act like customers are not important, as if they are doing you a favor just speaking with you. WORST PAWN SHOP I have ever been to.

I had a very good experience with First Cash near Greenwood. The prices were very fair, and they offer a good amount on jewelry. The staff are very friendly and inviting. I will always come to this store to insure I will be getting the best.

Kendall was very nice. Helped with all our needs. Called ahead of time to get the hours they are open. Made a great deal with us. Would definitely do business with again.