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Five Star Bank Elmwood Ave, Buffalo

3.2
(5)Loan Agency
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451 Elmwood Ave, Buffalo, NY 14209, United States

+1 716-200-0500

http://www.five-starbank.com/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–2PM
  • Tuesday11AM–4PM
  • Wednesday9AM–2PM
  • Thursday11AM–4PM
  • Friday1–5PM
OPEN
    Five Star Bank 01
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    Reviews

    3.2/5.05 Reviews

    L

    Lauren S
    5

    I’ve had really great experiences with 5 Star’s lending team - they’ve been great to walk through goals and loan products with.

    Response from the owner

    Hi, Lauren S. Thank you for sharing kind words. As a community bank, we take great pride in caring for our customers and meeting your banking needs – we are delighted to hear that our lending team is providing you an excellent experience!

    M

    Michael Ludwick
    2

    Customer service is friendly, but wait times are always long and it's confusing because staff do not always greet you when you walk into the door. Of there was a regular teller, it would make things run more smoothly. When there are multiple people waiting for service it is kind of chaotic with people walking around aimlessly. Very strange layout for a functional bank.

    Response from the owner

    As a community bank, we take pride in our customer service and are pleased to hear that our Elmwood Office team is friendly, but are sorry to hear you were not happy with your recent experience. This location is designed as a financial solution center to meet evolving customer banking needs and accommodate a wide spectrum of customer preferences with no teller lines, no barriers between bank associates and customers, and hands-on support. This layout may differ from your standard bank office, but we hope that you come to love our barrier-free style of banking! Thank you for sharing this feedback. We are continuously looking for ways to improve our customer experience for our all our customers. Thank you again for choosing Five Star Bank.

    T

    Trevor Moomaw
    5

    I had a few questions about the banks promotional sign-on deal and Mary, the branch manager, helped me out.

    R

    Rafael Rondon
    1

    Terrible service and will try and scam you

    Response from the owner

    Hi, Rafael. Thank you for sharing your concerns. We would like to speak to you. Please call us at 1-877-226-5578.

    D

    Debbie Conley
    1

    This is the WORSE BANK to deal with. You can never get anybody on the phone I’ve called four different numbers and went to the bank and Sheridan Drive and last month I paid with a debit card and now they’re telling me I can’t pay with a debit card and I live in the falls and traveled almost 30 miles to pay the payment and I need somebody to get back to me

    Response from the owner

    Hi, Debbie. We’re sorry to read that you are having trouble connecting with our Five Star Bank team by phone. The most immediate and easy way to reach a Five Star Bank representative is to call us at (877) 226-5578. We have a team available Monday – Friday from 7:30 am to 7:00pm and on Saturdays from 8:00 am to 2:00 pm. Thank you!

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    FAQs

    • 1. How to Get in Touch with Five Star Bank?

      You can reach them at +1 716-200-0500 or go to their website and fill out the online form.
    • 3. How to Secure a Loan from Five Star Bank?

      To get loans from Five Star Bank, you can fill out the online form on their website or pay a visit to their office. You may be asked to drive your vehicle there when getting a title loan. Enter our website to get more information about online auto title loans.
    • 5. What Will Happen If I Fail to Repay My Loan?

      Defaulting on a loan can have a serious impact on your financial life. Get in Touch with your lender if you can not make a loan repayment.
    • 2. How Do I Get to Five Star Bank?

      You can find this company at 451 Elmwood Ave, Buffalo, NY 14209, United States. Use a Maps app to show routes to Five Star Bank.
    • 4. Is Five Star Bank an Agency or a Lender?

      Five Star Bank is a Financial institution helping you deal with money worries. Check out this page to get personal loans with low interest rates for a variety of purpose.
    • 6. Does Five Star Bank Offer Loans for People Who Have Poor Credit Score?

      Yes. You still have chance to get loans with Five Star Bank even though your credit scores are poor. It is also available to get installment loans for bad credit with bad credit through our website. You can also obtain more details about a personal installment loan via our platform!