First South Financial Credit Union Goodman Rd, Southaven

Use their ATM machine. They deducted money from my account but the machine didn’t dispense my money . It locked and then the screen displayed “ATM OUT OF SERVICE “. Called both numbers and couldn’t get any assistance. I will never ever go there again. I’m out of a lot of money. The next day (September 3, 2021), I went back to the bank after 1:00pm and explained what happened. The teller lied and told me that according to their system it was reversed. On September 4, 2021, I checked my account and 443.50 was deducted from my account and I never got the money from the ATM. The teller that I spoke with did not do whatever she could to help and told me that there was nothing they could do . I’ve been getting the run around since September 3, 2021 and they should have counted their ATM to see that it was off by 440 and charged me 3.50. Do not go here

I’ve been with first south for 20 years. It was my first savings account. I’ve held on to them out of loyalty, I’ve went on to add a checking account over the years all while banking with another bank. Today the new staff refused my withdrawal off of a deposit. I’ve done this before with no problem. Well on my next free day I’m going to close all my accounts with First South. It’s time to cut ties! I left and went to my other bank and had no problem pulling from my deposit.

This credit union will NOT give you the BILLS you request. The only give you $100, $50 and $20. I asked for $100 in $10, $50 in $5 and $1 in $20. They told me, I can only get what the dispenser give out. Why I cannot get the bills I request? I went got $600 out the account. My request for $10, $5 and $1 wasn't given to me. I was given (3) $100 bills, (4) $50 bills and (5) $20 bills for my total. I did not receive a by $10, $5 or $1 bills. Why be a bank or credit union if you cannot get the BILLS you request? I'm closing my account. Don' t deserve one star. 😞😞

Great service! Great rates for my mortgage refinance and personal service was excellent. Thanks Tiffany!

Congested area I was pulling in a car didn't even look my way when they were pulling out.

I would like to have an actual number to contact my branch . Not an all around number ! I have too many questions , to not have an direct line.

Best banking experience. Been happy with them for 35 years

Great location. Great service. They have the best staff in any financial organization anywhere.