First Security State Bank Lafayette Rd, Evansdale

Absolutely adore coming here, yes it might be a smaller bank but they all work so hard to make you feel so at home and help with any of your needs.

Horrible service. You’re not a member here you’re just a number. Made several calls to address a concern with my account and then wasted a trip to the bank to be given information that couldn’t have saved me a lot of time over a quick phone call. Horrible online banking system as well, very difficult to use. Just overall not how I would hope to be treated by an institution I trusted with my money. Save yourself the headache of feeling like you don’t matter and bank elsewhere.

Too rigid with their polices, even when you have been a member for many years. Unfriendly environment and attitudes. I will be finding a new bank very, very soon. They make multiple mistakes in accounts daily.

They always seem so disorganized, like nobody knows for sure how things work. Also horribly unfriendly. Nobody smiles and they act like it's a pain to have to wait on you.