First National Bank of Fort Smith Phoenix Ave, Fort Smith

Well we all know that banks make money of our money being in the bank. However, today I learned something new. First National Bank will drain your account if it’s dormant by charging you a fee every month. That is right if you just give them money and leave it there then they will charge you. Needless to say I will never do business at First National again. Then when I ask for the fees back, since it is basically stealing money, the teller did not even ask a Supervisor she just said no. Yes she was polite but lazy. Sad day in America where you no longer can store money without it being taken from you. Thanks First National in Fort Smith, thank you.

Im not sure whats going on at this location(Phoenix)but for the last 3 months it takes 40 or more mins of waiting time to get thru the drive thru. Im not sure why it takes so long. Other locations take 3 to 5 mins. Hope the waiting time here changes. It sucks that i have to go to a different location when im only 2 blocks away from this location

Just curious why the drive thru at this location is so slow. It literally takes 30 to 40 minutes to get service through the drive thru. Hire some more tellers or do some training. It’s absolutely ridiculous!!!