First Mid Bank & Trust St. Louis S Jefferson Ave, St. Louis

Laura and Sean are two of the best Customer Service Representatives I have ever known. They are both professional and friendly. They are a huge asset to Providence Bank. They always make me feel like my business is important, and that is a good feeling.

Karen, Andrea', Laura and Sean are amazing! They always address me by name with a smile. They are always there to help, listen and assist me with my banking and personal needs. Please stop by and open an account with them they are knowledgeable and personable. They listen and will recommend the best account for you.

They always know who i am they know why i am there and are super friendly it is always the sane faces. They are fast and do things right and i never dread having to go to the bank it is easily a good part of my day on the days that I go. Giving them a drive through would be nice and benificial but the location is a bit wonky for that.

This place had my limit increased and temporary lock removed on my account in less than 5 minutes! Her name was Karen I think, I couldn't hear to well as I slide my card for a new 5000$ computer. All thanks to her speedy assistance. Jeff City took almost 30 min to do the same task, only this office beat them to it.

After receiving several postcards in the mail. My husband and I decided to open up several accounts. Best decision ever. Everyone there goes above and beyond for us. Andrea is truly amazing. Always there to help.

The team at this location is very friendly and punctual! Going to the bank is never a hard time for me at this location. Andrea and Sean are the ones I would pick anytime I go! Keep up the good work guys and thanks for being available during this time of despair.

I absolutely love this bank and the employees at the Jefferson location is phenomenal. I have a childcare business in the neighborhood of the Jefferson location, so I decided to move my business accounts to a bank in my community. (The best decision of my life) Everyone that work at this branch is so friendly and genuinely concerned about the well being of the customer. Doing this COVID 19 pandemic they have reached out to check on me and my business to see if they could provide assistance. They help me through the process of applying for loans and was patient with me. They really have shown me a banking relationship like I've never experienced. I give the 5 superstars!!!!! Tenesha Bady CEO - Diave' Daye CDC CEO - Exclusive Kidz Zone CEO - 3D Financial Services

The customer service at this location is superb and extraordinary. They greet every customer by name when entering the bank .They are a ray of sunshine. The staff is very professional and very well trained. I feel confident in doing business there.

Convenient location, friendly and knowledgeable staff. I was surprised Providence Bank has a complete line of products for business and personal with really low/no fees without sacrificing capabilities. Thanks!

I absolutely love this bank. Every time I have visited them they have went above and beyond to help. Such amazing customer service from every single person. They actually know who I am before I even have to say anything.