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First Horizon Bank N Germantown Pkwy, Memphis

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2750 N Germantown Pkwy, Memphis, TN 38133, United States

+1 901-387-3800

http://www.firsthorizon.com/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–4:30PM
  • Tuesday9AM–4:30PM
  • Wednesday9AM–4:30PM
  • Thursday9AM–4:30PM
  • Friday9AM–6PM
CLOSED
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    Reviews

    3/5.010 Reviews

    I

    Iris Thompson
    1

    Rude employees. I will never do business with this bank again. I called the location to inquire before driving up there only to waste my time. They didn't acknowledge me either. First Horizon, please train your employees to provide better customer service.

    A

    Abed Taha
    1

    Didn’t get her name but I know they open at 9 but she opened up to one of the employees while I asked him a question and she interrupted and closed the door while talking to him and she also answered real quick and closed the door just thought that was very rude

    C

    Cassie Richardson
    2

    Well, I sat on the couch for a little while waiting on one of the two desk workers who were available the entire time to assist me, but neither seemed to acknowledge me for awhile. One of them, a lady, continued typing and never looked up, and the other, a young man whom I was sitting directly across from, sipped his coffee then got up then sipped his coffee again and walked across the room to do something minor. Then he sat down started typing and then sipped his coffee, then got up again then guessed what I needed and I said ok. Then he walked across the room again to do something very minor again. Then asked me over to his desk I told him what I needed then he got up to do it and he sat down at someone else's desk and started talking something about that could have waited, but instead I waited over and over and over again. Then finally got up walked across the room grabbed the what I needed then handed to me. I promise I don't think the world of myself, I'm not a narcissist, but they could have treated me better, if only a little bit. It kind of hurt my feelings. I just wish they would have told me that ice coffee from Chick-fil-A was more important than handling my business before I made the drive. I could have gone to another location. Sorry that I inconvenienced him. Thank you for your time.

    C

    Cindy Booth
    1

    Not sure about their personal accounts but businesses beware....they are slow! Used night drop box and it literally takes all day for them to run them. You would think that it would matter to them but no! I showed up 2 hours after opening and they haven’t even started them. This isn’t the first branch either. This company does not care for businesses!

    Response from the owner

    Hi Cindy, we appreciate you taking the time to leave a review. This is not the experience we want for our customers. We’d be more than happy to forward your feedback to the appropriate department for further review. ^ NC

    B

    Brittney Q
    1

    I called this location and they picked up the phone and just hung it up.

    N

    Nicholas Lyons
    5

    First off I love this location, that is why I am giving it 5 stars I'm in there at least 2-3 times a week and they manage to take care of my every need. I will drive past almost all other First Tennessee Locations in Memphis, Barlett, Cordova, and Arlington to get here. The staff is wonderful greets you, makes you feel like that give a damn it is great! The only thing that currently bugs me about First Tennessee is the new online banking 2.0 is sorta messy, but I think I just need to learn it better. I've used their old system for 10 years now...

    R

    Roland the Thompson gunner (30MM chaingun)
    1

    Absolutely horrible service. They have deposited my money in other peoples accounts several times. They don’t answer their phones or if they do put you on hold forever. If you bank here you should consider other options. Although they all have lousy service.

    D

    David twisted
    1

    First Tennessee Bank, much like all the other National Banks who find it necessary to extort money from people who don't have accounts with them for doing something they've always done for free in the past. I will never bank with a bank that forces people I write checks to to pay a fee to cash it... that is why I use Regional Banks...

    M

    Miss Tee
    1

    This is the slowest bank I have ever been to in my life. They act as though customers don't matter.

    L

    Lou S
    5

    Very friendly .. Love this bank ! Customer service is outstanding!!

    Personal loan Providers Nearby in Memphis

    FAQs

    • 1. How to Get Hold of First Horizon Bank?

      You can get in touch with them at +1 901-387-3800 or go to their homepage and fill out the online form.
    • 3. How to Request a Loan from First Horizon Bank?

      To request loans from First Horizon Bank, you can fill out the online form on their website or visit their physical store. You may have to drive there when getting car title loans. Explore our site to obtain detailed information about online car title loans.
    • 5. What Can I Do When I Fail to Repay My Loan?

      Defaulting on a loan can even lead to seizure of assets or wages. Get Hold of your lender when you can not repay the loan.
    • 2. What Is The Location of First Horizon Bank?

      You will find this company at 2750 N Germantown Pkwy, Memphis, TN 38133, United States. Open a Maps app and get driving direction to First Horizon Bank.
    • 4. Is First Horizon Bank an Agency or a Lender?

      First Horizon Bank is a Bank helping you deal with money worries. Click here to get low interest rate personal loans for financial emergency fund.
    • 6. Does First Horizon Bank Offer Loans for People Who Have Bad Credit?

      Yes. You are likely get loans with First Horizon Bank even with bad credit scores. It is also available to get online installment loans irrespective of your credit scores through our platform. You can also learn more about personal installment loans through US Bad Credit Loans!