First Horizon Bank Moss St, Lafayette

a JOKE!! first of all they’re extremely slow and none of them seem like they know what they’re doing. i went to deposit a check from school which was $6000 and the next day my account was over 3,000 dollars in the negative!! how does that make sense??! and my deadline to pay for school is approaching and they’re messing stuff up for me. now they’re not answering the phone. i’ve been calling all day. please stay away from this bank!

This bank has ZERO customer service. I've spent WEEKS, now months (since it took over Iberia Bank in Feb) trying to get resolutions to problems. Nothing. It's been a nightmare! I will be changing banks.

Thank you, Abby!! You made i it an ease to open a new bank account! When the other branch turned me away because, " they were too busy." That branch had 1 person waiting. Well, you jumped at the chance to help me! You are amazing at what you do. I didn't want that to go unnoticed. If you are searching for a new branch, please give Abby a call at the IberiaBank moss street location.

Worst service in my life! Tellers will go to lunch in the middle of your transaction. Will definitely bad mouth to everyone I come in contact with. Voted best in Acadiana??? BULL****!!

Very rude and very unprofessional and looked at u crazy bc u asked a question and then had the nerve to ask u if u wanted to open up an account

Horrible service! Lines of cars in all drive thrus all the time. They need to hire more people if they can't keep up. Utterly ridiculous!!