Capital One Bank Louisiana Ave, Lafayette
3105 Louisiana Ave, Lafayette, LA 70501, United States
https://locations.capitalone.com/location/branch_41253/
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
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- Payday Loans
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Reviews
T
Do not EVER go to capital one for anything. First off i cannot understand the customer service people because the hire people overseas for cheap. They also do not understand me, which makes it hard to communicate or get anything done. There was a pay off that happened with a car that was financed through capital one, THEY NEVER SENT THE TITLE.... its been over a month. Their system told me before i spoke to a rep that the pay off was already recieved. When i spoke to the rep i think he repeated what the automated system already told me. All i understood was "payoff recieved april 1." Which i already stated. Now we have to wait longer for them to sent the request to get the title.... 😒 if they did their job in the beginning we wouldnt have to wait for something that should of been done a MONTH ago!!!!! I asked why it was never sent and it went silent. Then he said "send the request now, it will take 1-5 business days, you need to call the DMV."
D
Is this location still operational? I arrived there around 14:30 hrs, to open an account and discovered the doors to their lobby locked. If it was due to the covid virus, please post a sign on the doors for your customers to know. I've been so excited to start my banking experience there and hope they don't dissapoint me. Retired Military...
R
Very disappointed! I noticed the doors have been locked/ closed during hours do I asked if they were closing, they assured me they were not closing .... now closed inside and even the atm's are down. Will be switching banks very soon
Closing a branch is never an easy decision, and we understand the impact it has on our customers. We appreciate you taking the time to share your feedback here, so we've doc'd this message to get it in front of the right eyes. Rest assured, your voice is heard. ^JM
L
I went to this location yesterday and it has been shut down. There is a note on the door but no one updated their online listings.
N
I had a wonderful experience at this location. I went in with a number of things I needed to figure out. I had miss Cheryl, who helped me figure out all the hoops I needed to jump through due to a complete name change. I hope she realizes how much she brightened my day. My five stars are for miss Cheryl!!
A
The worst possible financial institution choice. 19 years of banking with them, they won’t give me a deposit slip, won’t let a child use the restroom, refuse to make it right when their ATM steals money from me....they’ve completely lost sight of customer service.
Hey April - This certainly isn't the sentiment we strive for here and it sounds like we need to do a little digging on your full experience. Give us a ring at 888-464-0727 so we can get to the bottom of what happened here. ^AJS
a
Waste of your time trust me.
A
1 teller working drive thru on a Saturday morning stayed 30 min in drive thru and i arrivrd at 9am too long neef more help
This definitely isn't the experience we aim for and have doc'd this feedback to ensure it's seen by the right eyes.^MS
K
You'll had Five star's today you'll loss a 🌟 now have Four good capital one.... Earning it back can happen lets 👀...
Hey there, Kevel. We get it and appreciate you hanging in there while we sorted through recent transaction concerns. Fear not! These reviews are not falling in the wrong hands and we're documenting your concerns for immediate review. In the meantime, need some real-time assistance without having to dial 11 digits? Then login (desktop/laptop) and tap 'Chat' after selecting your account. The crew is here from 7am -10pm CT for all of your banking needs. Thanks and we look forward to a 5 star future with you. ^SM
k
Rude customer service, unhelpful and unknowledgable workers.
Personal loan Providers Nearby in Lafayette
- Personal Loans
- Payday Loans
FAQs
1. How Can I Get Related With Capital One Bank?
In order to get in touch with them for loans, you can making a call by +1 337-268-8280, or you can direclty find out loans online. If you need any loans like personal loans online, you can click here, which will be more convenient.3. How Can I Secure a Loan at Capital One Bank?
The most efficient way is to fill out their online application form. For your need of payday advance loans from the Internet, simply look at our website to find further information.5. What Should I Do I Cannot Repay The Loan On Time?
The best way is to discuss the details with your lender at first and find out a solution for both parties.
2. Where To Find Capital One Bank?
Capital One Bank is located at 3105 Louisiana Ave, Lafayette, LA 70501, United States. If you wan to visit them by yourself, you can make use of the map to find a way to get there.4. Is Capital One Bank an Agency? Or a Lender?
Capital One Bank is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can help you establish connections with 100+ lenders to get miscellaneous loans like installment loans online, look at this page to find out more.6. Can Capital One Bank Provide Auto Title Loans?
Sure. You can get title loans online if you click here.