Fifth Third Bank & ATM West End Ave, Nashville

Absolutley the worst bank. Spent the past 5 years with them without a single good experience. Most recently had 2 seperate fraud charges on my account, called and disputed them after a nightmare weekend as they dont have 24/7 customer service and are closed weekends. Was told the account was blocked and charges disputed but i woke up again today to a 1700$ charge. Called customer service again to figure out how this happened and turns out they didnt block the account at all...then proceeded to transfer me to 5 different departments back and forth. Im currently one hour and 3 minutes into a phone call where i simply wanted to dispute charges and freeze all accounts and have gotten nowhere. WORST BANK EVER

This location has exceeded to go above and beyond! Pradeep, Samantha and Zenia provided me with by far the best service I have ever received. The second I walked in the door I was kindly greeted and left with no questions unanswered. I would highly recommend this location!