Donnell Jones-Mortgage Loan Officer Ingersoll Ave, Des Moines

Donnell made our mortgage process incredibly simple! She was very responsive to any questions we had, as was her underwriting team. I'm so happy with how easy they made this process for us. Donnell is Highly recommended!

Donnell was great in helping to get my mortgage. She got me pre-approved quickly (starting off online), helped me understand the different loan products that were available to me, and worked directly with my realtor to help me iron out the details I didn't want to know about. When it came time to move on my house, it was just out of my budget I set for myself. Donnell worked quickly to ensure the loan went through. When it came time for the final signing, everything went very smooth and flawlessly. She is passionate about her job and serves her members well! I cannot recommend her enough!

Donnell was so helpful in out first home buying experience! This could have been easily challenging because we were participating in a cross-country move, but she made it easy and understandable. So thankful for such a smooth process!

Donnell was prompt and very knowledgeable when communicating with me during the entire mortgage refinance process. She was able to help save me the most money and always had my best interests in mind!

Donnell was very helpful in this process of refinancing my home. Although it took a long time due to the COVID-19 pandemic I was compensated for that time with a better interest rate and package.