ditech Home Loans Virginia Dr, Fort Washington

GMAC were horrible. Consistently. Along all these years, from the beginning (2003) to the end (the refinancing, 02/28/2012). To write how horrible they were, I need a BOOK, so just one thing, so you can get the feeling. After refinancing, rate went down to 2.75. The original? 5.875%... I know, it's very telling, not only about them, but about me as well... I was SOOO stupid... When started negotiating with them back 2003, it was just 4 + something %. We made an initial contract, with 2 month limit, but during this 2 month they somehow "couldn't accomplish" their procedures, so "they have to" restart it all over again, sure enough, with higher rate... And this happened 3 times (the general rates were climbing then like rockets...). Can you believe it? And THAT'S how it reached the ridiculous 5.875%... I was new here then, and just didn't understand WHY it's going in this crazy way, and felt completely hopeless... Only lastly I learned it wasn't an accident, nor unprofessionalism, but rather a well-known predator-technique, which has been legally banned later... And this is only one story... I have MANY MANY more. NEVER EVER do ANYTHING with these ugly predators

It takes some work to make B of A look good, that's how bad Ditech is!! As a professional in the industry, Ditech- you are an embarrassment to the profession! You need to go BACK out of business again! Totally inept, clueless and aloof employees. Good luck reaching anyone there...and if you do...they just graduated from the "french fry" dept! Wow..read the other comments..nothing but exactly what I am stating here!!

I don't even know where to begin with this company. This is definitely not the way business of any sort should ever be conducted. It seems as if their customer services reps are trained to treat customers in such a disgusting way and are no help what so ever. This company has been the worst experience I have ever gone through and it just amazes as I am reading other reviews that this company is still in business. I hope these reviews get to a higher authority and something can be done because this company is dealing with people's money.

The professionalism and kindness shown during my refi experience was awesome. Special thank you to San Diego Sutton and Kelly Rice in getting me paperwork and assisting with the whole process.

Incompetent bozo's. They don't know how to release a paid for property. We have been trying to get the mortgage released for more than 3 months and they still have not made any progress. Stay away from this company.

They absolutely have your back regarding any help you need with your home loan. I call them with any questions. Very helpful always nice.

Excellent experience, the easiest and most customer oriented experience ever. I care and consideration taken by Doug and Rogenia was great . I would highly recommend Ditech Home Loan.

I am not happy with Ditech because I wanted to pay my flood insurance separately. Apparently, Ditech paid it and my funds were returned.

Great customer service from everyone I interacted with during my remortgage process. Timely answers, easy to follow instructions. Very happy.

I am a proud mortgage owner through Ditech LLC, every time I needed some sort of assistance, they went above and beyond their way in resolving my issue, one incident really stands out for me, a few years back on New Year's Eve, I was on the planning committee and was running crazy, I forgot to make my online payment, and of course I'm at the hotel without my information, long and behold I Googled for the phone number made the call, and the representative did EVERY thing possible to make sure my payment would not be late......for that I will be forever grateful, A.T.