Dime Community Bank 4th Ave, Brooklyn

Tina and the team at this branch were absolutely outstanding! Recently my family suffered an unfortunate event that occurred. I wanted to extend my daily limit on my debit card to donate to our family's Go Fund Me page and on a Saturday Tina did everything in her power to make that happen. She went to the extent of calling the branch manager at their home who then took time out of their off day to log on to their pc and arrange the transaction to be accepted. This is a bank that cares about their customers, which is rare and hard to come by these days I feel. She could have simply dismissed me but instead she and her team went the extra mile for me and my family and that shows character. On behalf of me and my family we Thank and Appreciate you. Best of Luck & God Bless!

Marisa is kind to all her customers. She deserves a promotion for her years of hard work and dedication to this here bank.

I wanna express my thanks to Mavis Quintyne Customer Service Representative!!! In this branch, all staff is friendly and professionals!

Horrible customer service. Waited in line for 20 minutes. When I finally got my turn, they wouldn’t break my $100 bill because I’m “not a member”. I explained I’m from California & just needed some change desperately. My bank is nowhere around this area. They said “It doesn’t make a difference!” Horrible heartless people!!!