DEXSTA Federal Credit Union Possum Park, Newark

Phone experience is definitely rated a thousand if I could. His name is Giovanni. I recently lost my mom while she was on vacation and I called to inquire information to close her account. If he didnt know how to help me he was very informative as we searched Google together. He was very compassionate and comfortable to talk to, like a family friend. My fiance and I appreciate ur patience as I had no clue what to say or how to ask for it. You made me at ease with the process and I assure u I will be continuing my own business with him in the future. God bless you giovanni. Ur words and humor went further than we both expected!

Please find another place to put your money. I'm new to the area and went to this location to open a personal as well as business account. However I was quickly turned off by the poor service and racist behavior from the staff. The banker (a female who appeared to may have been bi-racial or hispanic) heard me say to the greeter I would like to open an account. She sat in her office (not helping any other customers) for ten mins staring at me off and on before she decided to come out. Then she comes over with a clipboard telling me they do "credit checks" to open an account. I told her that's normal procedure for opening a account. (Still did not invite me back to her office in a more "private" area) Then asked me for more personal information (still in the lobby) I then felt uncomfortable and left. This kind of behavior is unacceptable. What she didn't know is a company I contract for uses that credit union for funding. (The reason I went there to open an account) After telling them how I was treated they won't be using them anymore.

The professionalism and eagerness to help demonstrated by the staff at this office is commendable. Mr. Perry Craig's attitude towards finding a solution to the reason for my visit was by far one of the best experiences I've had in a financial institution. Quick and to the point. THANK YOU.

Everyone that works here has been very helpful to me.

Appointment only. Very friendly staff and Katie helped us get an auto loan easily and for a great rate.

If you have the opportunity to use a different bank do it. Online banking is poor and not user friendly, and the fees are extreme.

Seems like when I bring my Grandson with me none of them offer's a Taffy maybe they want them all for themselves that was the third time that has happened and Yes I did say something specially when my Ollie says why didn't I get a Taffy did I do something wrong.. Don't have them if your not going to give them away to children' 😡😠😬

The drive-thru part of the bank is always filthy and filled with cobwebs and when you first pull up they the cashier's are never ready for you I'm always having to wait and hope for somebody to turn around and actually see the car or pay attention to the call button....

The place to go if you want to feel like family.

Always attentive when I enter. Helps me right away. Never had a problem. Good customer service