CONSUMER FINANCIAL SERVICES CO N Cicero Ave, Chicago

This place sucks. Manager and staff are beyond rude. They lack in communication and customer service skills. They're frauds and refuse to work with their customers needs. Would think they were bounty hunters instead of office personnel. Sad that people are allowed to be in business without any people or interpersonal skills.

used to be a great place until they change management. New one is very unprofessional, loud and very disrespectful. I had many loans with them in the past and NEVER had a problem until now. I would recommend to check other places before going there

STAY AWAY. Terrible Customer Service. The owner refused to provide a receipt as a proof of payment for a customer. Unethical business practice. They have the worst interest for their customers. STAY AWAY

I love this place have no complaints. Loan and rates are reasonable! Thank you ladies for helping in times of need!

This place is so unorganized they are rude the new manager has no professionalism, they treat you so bad like there doing you a favor you pay extremely high interest to received that type of service, please people don’t go to them look at the reviews most of them are bad they have a 3 rating that means awful. Also look at the BBB not a good place to ask for a loan

I BEEN A CUSTOMER FOR YEAR'S NEVER HAD ANY INCONVENIENCE BETWEEN THIS OFFICE THERE IS HELP WENT YOU NEEDED THE MUST IS A BLESSINGS THANK YOU FOR THE RESPECT ATTENTION MORE ACTIVELY AND PROFFECIONAL WORK I RECOMMENDED YOUR BUSINESS ANY GIVING TIME THANK YOU FOR YOUR HELPPING HAND. ATT:JOSE L PAGAN CHICAGO IL 60641

IF I COULD GIVE IT ZERO STARS I WOULD!!! TALK ABOUT UNPROFESSIONAL AT ITS FINEST STARTING WITH THE RECEPTIONIST WHO IS RUDE AND LIKES TO HANG UP ON PEOPLE. WHEN SOMEONE IS CLEARLY TELLING HER WHAT WE NEED DONE, COMING IN TO TALK TO YOUR MANAGER ISN'T AN OPTION, WE DEFINITELY WILL NEVER BE GETTING A LOAN WITH YOU AFTER THE TREATMENT RECEIVED TODAY, I HOPE FOR THE COMPANIES SAKE THAT YOU DON'T TREAT ALL OF YOUR CUSTOMERS LIKE GARBAGE. HER COMPETENCE LEVEL IS THAT OF A DRIVE THROUGH WORKER, AND EVEN THE DRIVE THROUGH WORKER WOULD'VE TAKEN INSTRUCTIONS BETTER. WHAT A JOKE.

customer service was teririble, The lady taking my payment actedas if i was bothering her. The dress code is unprofessional. Just not a pleasant experience at all

Worst customer service ever experienced. Mrs Garcia is the rudest, most ghetto person I've encountered over the phone

New management has really turned this place around! Always a great experience when in the office or on the phone. The girls are very in detail when it comes to all questions!