Bank of America Financial Center W Irving Park Rd, Chicago
4671 W Irving Park Rd, Chicago, IL 60641, United States
https://locators.bankofamerica.com/il/chicago/financial-centers-chicago-16762.html
- Saturday9AM–2PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
- Commercial Deposits Accepted
- Dedicated Business Teller
- Financial Solutions Advisor
- Glass Barrier At Customer Service Desk
- Home Loans Specialist
- Night Deposit Accepted
- Open Saturdays
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Reviews
O
Customer service was outstanding. I went to this branch since the two I usually go were closed due to COVID. Marco was very professional and helpful. Further I had a question on the hours of operation of a different branch and his colleague took the initiative to clarify my question. Thank you!
R
I wouldn't ever go back to this place if my life depended on it ! The worse customer service ever ! There must have been a line of 25 to 30 customers waiting to be helped with only 2 tellers on a Saturday afternoon !
M
Extremely slow and ignorant people. Empty bank noone in line had to wait to print simple statements for an hour and a half on Wednesday at 2 pm. WHILE HE IS TALKING ON THE PHONE THE WHOLE TIME.
J
I came for two cashier's checks at 11AM on a Wednesday. This was one of the few branches open as other B of A locations were closed due to Covid 19. I was in and out quickly. I only had to wait for ~10 minutes. I felt that I was served as quickly as possible. The main issue is that many of the patrons are conducting transactions that could be done online or or at ATMs.
D
Horrible customer service experience. Had two tellers flat out lie to me about cashing a check after attempting to scrutinize it, for the date and becuse it was folded although I had proper identification and have done it before at that location with different tellers.. my job is right down the street from this location . Guess since I'm a black male in a predominantly white/Hispanic community I have to be a scammer or con artist.
We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^cassy
A
Super long line at the teller, no cashiers. No customer service
M
I would not recommend BOA in general. Their phone wait times are 20-40 minutes and the call in for card issues are only during business hours. That means if there is an issue with your card you are stuck until the next time they are open. Other banks are available 24/7. Regarding this location, they seem very unorganized - especially if you schedule a meeting with the bankers. Some advice to this team. Having 2-3 team members working with one customer for a long period of time while other customers who have appointments sit and wait is a problem. Also, and this is pretty basic, it was pretty obvious that the person I was supposed to meet with wasn't wasn't even there - that's a problem.
R
I usually only go to a physical banking location when I have an issue that can't be resolved online. Every time I've come in to this location, the staff have been very helpful and efficient. In particular, when I was opening an account for my business, Juana, the small business relationship manager, was incredibly helpful in going over my options and helping me understand what would work best for me.
M
All they cared about was how to get me to open a credit card. They Showed me no empathy when I discussed my problem. As soon as I decided not to continue to do business with them they tried rushing me out the door. Had account with them for years but there not interested in my business unless I open credit cards . During my account closing I was pushed over to outside ATM to finish my transaction then had to wait in ATM hallway for my closing paperwork. Really unprofessional (Paul personal banker). Nonetheless I was polite and said thank you and took my money and left. If you choose to do business here remember it's all great as long as your buying but when you have an issue there is no customer service.
H
Spoke with Javier and Brenda to obtain a home equity line of credit. When we got declined, I found was that they did a hard credit check FIRST, then checked my LTV (load to value) which just exceeded their 80% threshold. When I Emailed them both with my question, the never felt it was customer service necessary to reply. My question was this: "Why wouldn't you check my LTV first????? If you had, you would have no need to do a hard credit check on me and my wife" I guess they felt that question didn't need to be customer serviced addressed. They just ignored it. *** we will be changing banks shortly ***
Personal loan Providers Nearby in Chicago
FAQs
1. How to Connect with Bank of America Financial Center?
You can make a phone call at +1 773-756-1775 or go to their website and fill out the online form.3. What Kind of Services Are Available at Bank of America Financial Center?
You will find the following services from Bank of America Financial Center. '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
5. Is Bank of America Financial Center an Agency or a Lender?
Bank of America Financial Center is a Bank helping you out of financial emergency. You can also obtain personal installment loans for unexpected expenses with our platform.
2. What Is The Location of Bank of America Financial Center?
You will find this company at 4671 W Irving Park Rd, Chicago, IL 60641, United States. Use a Maps app to show routes to Bank of America Financial Center.4. How to Get a Loan from Bank of America Financial Center?
To obtain loans from Bank of America Financial Center, you can fill out the online form on their website or go and visit the store. You may need to go there with your car when getting title loans. Click here to get more information about car title loans for bad credit.6. What Should I Do If I Could Not Repay My Loan?
Defaulting on a loan can have negative effect on your creditworthiness. Connect with your lender when you have difficulty on the loan repayment.7. Does Bank of America Financial Center Offer Loans for People Who Have Bad Credit Ratings?
Yes. You can get loans with Bank of America Financial Center even if you do not have good credit scores. It is also available to get online installment loans regardless of your credit ratings with our platform.