Berman Subaru of Chicago W Irving Park Rd, Chicago

My experience at Mid City Subaru was very positive. Cristina was my agent for the purchase of a new Forester, and she was friendly, patient and knowledgeable. She was also enthusiastic about the cars without pressuring me. I recommend the dealership to anyone who is thinking about a new purchase.

I walked into Berman Subaru when looking for a new car because my daughter made me. I ended up working with Brian Martin who changed the whole icky process of buying a car for me. He truly listened to me and what it was that I was looking for in a vehicle. He actually knew better than I did what it was I wanted as far as upgrades, performance, safety and what was really necessary in my real world. He was kind, not pushy but forceful enough that I listened. I love my outback. I love Brian, and he even takes my calls when I don’t know how to work something on my new car. Friends who have seen my new car are raving and I am sending them all to Brian.

Mid City Subaru has a friendly and knowledgeable staff that took the time to answer our questions (and we had many!) and not pressure us into a sale right away. We test drove the Legacy sedan, Forester and the Outback. The Outback won us over and has plenty of cargo room for our dog and gear. The buying process was pretty easy and all documents were well explained. For us, this is a convenient location and we felt welcomed into the Subaru family.

Came in interested in test driving a crosstrek but left leasing an outback. Dan was our guy and he was great. Not too pushy and knowledgeable. We negotiated back and forth for a bit but we landed somewhere good. They seem pretty flexible and they even paid for my lunch. Everyone was profrsssional and friendly. I definitely recommend this spot for leasing and potentially purchasing. I hope they stay consistent in their service so I don't have to update my review once I need service.

This was my first experience at a dealership while looking to buy a car. Got help right away great Service. Edwin was my salesman great guy put me in a car right away gave my info shifted some numbers around and got my first car. Will highly recommend this Dealer to my friends and Family.

Communication is brutal at best...inquired about a vehicle with Christina, but she didn't have any information because it was in "detail." Melissa contacted me asking about my experience and I said I'm still waiting on information. AFTER A WEEK WENT BY I inquired again with Melissa, and guess what, ZERO INFORMATION! With each communication I made I received a standard, formatted email addressing absolutely nothing about what I was inquiring about. I moved on, found something else. Three days after I told them this I just received another default email sent to me from Christina. What a waste of time. I emailed the GM and Used Car Sales Manager, but of course no reply.

My wife and I have just bought a Subaru Forester from the Mid City Subaru last Saturday. We can't say enough good words about my salesman William Mojica, who has made our new car buying experience a most pleasant one we have ever encountered in our life so far!. Will has the total knowledge of the vehicles, and showed ultmost patience in helping us to compare different models to acomandate our need. Even in the usually stressful process of price negotiation, Will was very kind, calm, concise and helpful. Because we were so pressed by the time after we signed the sales contract and had to leave in a hurry, Will invited us to come back whenever we can so he can show us all the features about the new car. We did come back two days later. Will then stopped his work to spend enough time to explain to us all the details of the car, from tech gadgets to safety features, like a family friend. Before we left with total satisfaction, he made sure that we know that we can come back to find him if we have any problem or questions about the car at any time. We are deeply touched by his genuine sincerity and willingness in helping us. From now on, we will enthusiastically recommend our family members and friends to come to this dealership to buy a new Subaru! Thank you, Will!

Had a great experience buying a car from Berman. Eddie helped me find exactly what I wanted for a lower price than I was initially expecting. An easy, no pressure process with great service!

I had an excellent experience at Berman. My salesperson Kevin Elens was a consummate professional and moved quickly to get me in a car at a good price. Would recommend to anyone who is looking at a car on their lot.

They have a good selection of Subarus at this location, and staff is friendly. Bart helped us out while we were there and was quick to respond to my follow up emails after I purchased a car. Bart also called me a couple days after the purchase to check in, which was appreciated.