Colonial National Mortgage West Fwy, Fort Worth

Vaneesa Cohen was very up front and helpful. There are strict deadlines that have to be met while the loan process is taking place. Vaneesa was on the ball and prompted me to get things completed. Which is great for me otherwise I would've forgotten. I recommend you ask for Vaneesa if possible to help you through the loan process. She is very thorough and is a very kind person. Thanks again Vaneesa. Todd H

Staff worked diligently with us to ensure everything was correct when we got to closing. My only suggestion is that during closing someone who worked with us prior to closing should ensure that a telephone number is available in case questions come up during closing. You can't simply leave a message on a recorder and ask for a return phone call at a later time. Otherwise I would always go to Colonial for any additional assistance. Staff was always very professional and helped in every way possible.

Brenda was simply the best. I'm a single dad, not good at computers an such. Brenda literally held my hand through the process. I felt like my best friend was helping me.

We have had good luck with Colonial National Mortgage. They have great customer service. We highly recommend them! David & Donna Londeen

Sharnise responded to all my questions and concerns in a timely manner. Her and the other team members at Colonial made this a very pleasant and easy process. The closing costs and interest rate were competitive. I look forward to contact Sharnise again for my next opportunity.

Best by far for any mortgage company I've had. Just did a refi on my home, start to finish was 3 weeks! Professional and knowledgeable employees..

I was very satisfied with Colonial that loan officer Isela was very professional, friendly and responsible during the loan application process. Thank you so much for you help.

Excellent service on our original mortgage and the more recent refinance. Very efficient process!

Brenda was extremely helpful through this process, quick to respond to any question and kept us informed as to when each step was complete and when the next step should occur. Was an easy process from start to finish.

John is a true professional, very knowledgeable and extremely helpful, made the process easy. Highly recommend John and Colonial.