City & County Credit Union - Downtown Saint Paul Office E 11th St, St Paul
144 E 11th St, St Paul, MN 55101, United States
https://www.cccu.com/branch-atm/downtown-office
- SaturdayClosed
- SundayClosed
- Monday8:30AM–4:30PM
- Tuesday8:30AM–4:30PM
- Wednesday8:30AM–4:30PM
- Thursday8:30AM–4:30PM
- Friday8:30AM–4:30PM

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Reviews
J
Use to love being a member of this bank however: everytime you turn around they are "improving the mobile bank" which is NOT an improvement. Example you use to be able to use your fingerprint to access your account. You would think this is more secure then typing in yet another password.but no they took that away. Now whom ever is thinking that this is more secure needs to go back to school and figure it out that this is not more secured as no one can duplicate your finger print!! So frustrating to say the least.
Hi Joann - Thanks for leaving us a review. The upgrade coming soon is only impacting how you log in with online banking not the app. You can still use your fingerprint or face ID to login to the app. If you have any additional questions about the upcoming changes, you can email [email protected]. We know change is hard, but we promise to be with you every step of the way. We continually have to make security enhancements, most behind the scenes, to protect your account as you manage your money digitally.
a
I tried borrowing $5,000.00 and this credit union did everything possible to make sure my loan was not approved. I was purchasing something that had 45,000.00 of value which means the credit union would have more ownership than myself. I was trying to get a fresh start at 65 years old. This is what being black is like. $5,000.00 and equity for the bank would have been $45,000. This hurts
Hi Anthony - We are incredibly sorry to hear about your experience. A loan officer will be reaching out to you within the next few days to learn more about how we can improve.
M
Updating my review of the downtown CCCU from 3 years ago. I can see that their staff are trying their best to be “happier” and “nicer”. I’m very glad to see that improvement. They also did a very good job with my PPP loan, so I’m very happy with that. Also like that they do regular checks on my credit score, and give me better rates on my credit card automatically. My rate is around 8.99% which is the lowest of all my credit cards elsewhere. Thank you.
Thanks for the 5-star review and sharing your experience, Melissa! Hearing feedback from our member-owners is the most important way we make sure we're delivering the best member experience. We'll make sure to send your love to the St. Paul team!
M
Have been banking with CCCU for years and recently switched to this branch from the Maplewood one. Staff here are always friendly and helpful. As a tipped employee, I love that this location has a customer-side change machine - even if I walk in with 3 different forms of money to deposit, I can be in and out in under 15 minutes. Highly recommend!
Hi Molly! Thanks for sharing your experience & for giving City & County Credit Union a 5-star review. We'll make sure to pass along your glowing review to the St. Paul team!
J
So u get a gift card with an expiration date thats years away and if u dont use it, the bank eats the money that gifter gave and theres no way to return it/refund it back into the card or the gifter. So basically the bank is taking ur money and lesson learned is nvr get a gift card from this bank.
Hi Jenny - thank you for sharing your feedback. Unfortunately, these rules are put in place by Mastercard for maintenance. We wish there was more we could do to help solve this issue. Again, we are incredible sorry for the inconvenience.
N
We worked with Tina Hagen to purchase and refinance our home. They have been an amazing to work with (responsive, courteous, and professional)! I would certainly recommend working with them if you are interested in a mortgage.
Hi Nicolaas! Thanks for sharing your experience working with Tina, one of our Mortgage Loan Officers. We love being able to help our members say - welcome home! We will pass your 5-Star Review to Tina & the whole mortgage team.
R
This is my current bank. They are just as bad as any other. They charge a $35 fee for over drafts, and there's no option for just having the card declined. Their response was they have to make money somehow, but they are charging their poorest clients, whom they know have no money, because they have no money, while all the services for rich clients are free. Just your typical regressive banking system, approach with caution.
Hi Rachel - thanks for leaving your feedback. We would love to help you opt-out so your debit card declines when making a transaction if there are insufficient funds in your account. Call us at (651) 225-2700 to talk with a team member. As a not-for-profit cooperative we believe in being transparent about our fees, but also doing everything we can to help you avoid them.
R
I have been very impressed with Branch Manager Tim L. For the most part my personal and business banking needs are straightforward, but when I need added support Tim is high energy, professional, personable and smart. He communicates well and will call to give you a status (even if things have not moved forward) and keeps up communication through conclusion. Whether it's early on a Monday or late on a Friday Tim has made himself available and is an invaluable member of the Downtown St. Paul branch team.
Hello! Thank you so much for sharing your experience. We couldn't agree more - Tim is one of a kind. We pride ourselves on delivering the best member experience & are so thankful to be able to serve you, our member-owner.
P
Danielle was very helpful in establishing both checking and savings accounts for us in our first week of being married.
Hi Patti! Thanks for sharing your experience & for giving City & County Credit Union a 5-star review! We'll make sure to pass along your glowing review to Danielle - we are so lucky to have her on our team.
B
My experience was great! Both Debbie and Emmanuel, as per usual, give the best customer service! My experience with each of them has always been positive. Each has taken the time to develop a relationship with me. I do business with people that want to know me and give me the opportunity to know them. I put my money where my trust is. I trust them!
Hello! Thank you so much for sharing your experience. We couldn't agree more - Debbie & Emmanuel are one of a kind. We pride ourselves on delivering the best member experience & are so thankful to be able to serve you, our member-owner.
Personal loan Providers Nearby in St Paul
- Personal Loans
- Title Loans
FAQs
1. How to Make Contact with City & County Credit Union - Downtown Saint Paul Office?
You can call them at +1 651-225-2700 or go to their homepage and submit the request form.3. How Can I Apply for a Loan from City & County Credit Union - Downtown Saint Paul Office?
To apply for loans from City & County Credit Union - Downtown Saint Paul Office, you can submit the request form on their website or go and visit the store. You may need to drive your car there when getting a title loan. Visit our website to learn more information about title loans for bad credit.5. What Can I Do If I Could Not Repay My Loan?
Missing payments on a loan can have negative effect on your creditworthiness. Make Contact with your lender if you think you may miss the payment.
2. What Is The Location of City & County Credit Union - Downtown Saint Paul Office?
You will find this company at 144 E 11th St, St Paul, MN 55101, United States. Use a Maps app to show routes to City & County Credit Union - Downtown Saint Paul Office.4. Is City & County Credit Union - Downtown Saint Paul Office an Agency or a Lender?
City & County Credit Union - Downtown Saint Paul Office is a Credit union offering different ways to financial stress. Check our site to get online personal loans for financial emergency fund.6. Does City & County Credit Union - Downtown Saint Paul Office Offer Loans for Bad Credit?
Yes. You are likely get loans with City & County Credit Union - Downtown Saint Paul Office even with poor credit. It is also available to get online installment loans for bad credit irrespective of your credit scores via our website. You can also learn more about installment loans from this site!