Citizens Bank N Broad St, Philadelphia

This is pretty horrible they be closing early and today it was a incident. I understand there was a issue which is why you should close on time not 5mins early or 10mins early. Been tryna cash a check a couple times now at this branch. Would have been successful if they actually close on time instead of early.

Went there today to pay a bill and the tellers were so unprofessional. The young lady was new and The other 2 guys were busy talking to one of their friends. The manager told me that they couldn't accept the home equity payment. What bank or business you know won't take a payment. I never had a problem at any other location. This is why I deal with credit unions.

Unprofessional rude staff. I came to open an account, the rep told me to wait. I waited and looked around, there was only one rep helping customers, the other 2 tellers were talking gossip and can't help anyone because they are useless. The obese manager is inside her office eating lunch and watching movies. I left after 15 minutes, I would not waste a dime or a minute on these losers.

Worst branch I’ve ever been to; always a long wait, associates don’t care and are completely unknowledgeable. Services here single handedly made me switch banks. Stay away at all costs!

This is the branch that made me decide citizens was not the bank for me. Account has been closed. Everyone. Take your money and get far away from this bank.

A small branch in the north of the city, staff are very helpful.

Very little staff. And everything is always down.