Citi Conklin St, Farmingdale

Whoever doesn’t like Citibank has to have a communication problem. Citibank are the most cordial and nicest individuals please ask them anything that they will help you. So any negative review please contact management and see if they will help you. Anthony from New York

I am writing to express my gratitude to Caliope, the branch manager. There are many companies out there that like to talk about the customer service experience they provide. In my 2 years working with Caliope Manalakis, not only has she repeatedly gone above and beyond in her efforts to provide the highest level of customer service possible, she is also extremely astute when it comes to the needs of my small business and her advice has proved to be extremely valuable. A tremendous asset to Citibank to say the least.

I have a small business in Farmingdale and at some point an issue came up with my account that said it was going to be closed with no warning. We have about 20 different companies that deposit their funds electronically into our account and that money would have bounced back. Plus we have written thousands of dollars worth of checks that would have bounced. When I asked for help from the branch manager Kali, and Agnes, they were all over it. Kali made repeated phone calls, sent emails, and got through to the right people to reinstate my account at the last minute. She was even working on it after the bank closed. Fortunately, everything worked out and the account was reinstated. Electronic funds did not get bounced back, checks didn't bounce, and the problem that was causing the account to be closed was resolved with her help. Thank you Citibank Farmingdale Branch for saving us a lot of inconvenience!

I just called today 4/2/16 I wanted to open a bank account and I wanted to know the fee to open one but the girl was very rood to me on the phone. Like what king I'd people do they have working there. Now I changed my mind on hung up

Half hour sitting waiting here without any information for how long this will take . I'm bringing business to this place and I was expecting a better service . There is many other banks around who wants my business .

I Went there to cash my check and have every form of ID Except My license and they would not help me I Had Birth Certicate and Social Security Card And other Photo ID but no help also waited 40 mins smh

Very helpful staff and friendly. It was very busy when I got there and of course I was in a hurry. Friendly greeting and I was in and out in no time! Excellent service!

Not a good accommodating staff. Terrible service, been coming here since 2014, never improved

Manager is not friendly at all