Chase Bank Sussex Tpke, Mt Freedom

Terrible customer service, i tried to make a $50k deposit at 5pm however the door was locked because of the new hours of operation. The entire staff was obviously still there but wouldn’t let me make a deposit. For some reason i thought that the bank would be willing to take a deposit from a long time Chase customer 1 minute after closing. Well i was wrong !

I was referred to this bank and put in touch with Daniel Sharabba, who welcomed me and quickly helped me set up my new bank account, as I was coming from another bank, apply for a Chase credit card, and discuss investment opportunities that fit my needs. I have also attended Daniel’s first time homebuyers seminar, which was excellent and very informative. Daniel also referred me to Harold Riether, the branch’s loan officer, when I came to him inquiring about the home buying process. Harold was extremely helpful in taking my approach and plan for purchasing a home and using that as a foundation to formulate a plan that best fit my short and long terms needs. The rest of the staff is great as well. Leo was only a phone call away whenever I had a question regarding my accounts and everyone is welcoming and able to assist me whenever I stop in.

The poor teller needs help! At lunch they only have one teller behind the counter. Banking here for years and same thing!! They are super nice, but the need to manage better. Chase employees walking around getting coffee, but no help for the teller.

Chase is the largest bank in the world and presumably the richest. But it never fails when I walk into this branch - my local branch - been with them for years. Anyway, the service is always slow and the branch itself is filthy. Someone please clean the carpet.

Friendly and helpful staff! Held the door open for me as I walked in! Who does that anymore?! Had an issue I had to discuss with an online vendor, and took the time to walk me through how to talk to the vendor to get it corrected! You guys are awesome, thanks for everything!

This Bank in general is going really downhill Chase Banks never seem to have enough tellers and their staff is always very condescending it's not that they don't have enough employees it's that they don't have enough tellers who know what they're doing trying to tell me that I have to wait for $700 cash to clear because I deposited $80 check with it is not acceptable I will be opening another bank account and closing my account there soon when someone thinks money is missing from their account is not the time to ask them to open a savings account with you either

TD Bank Is open another hour so i go there