Bank of America (with Drive-thru ATM) Center Grove Rd, Randolph

As of BOA account holder, living in Morris county, I could unequivocally attest with certain that this location is supreme. The manager Greg Patton, as well as the rest of the staff are exceptionally courteous, welcoming, and receive all their guest with great hospitality. I visit this location habitually, and have never had a bad experience!

Never a problem, very congenial staff. In and out, no long waits.

pandering 2 their puppet governor, i have a safe deposit box here that i can not access due 2 the covid nonsense being closed completely, had 2 call cost. serv., was transferred 2 the deposit box dept., where i spent an eternity on hold just to set up an appt. to access my box and my personal property, it's illegal for my property and myself 2 be held hostage. time 2 start filing a class action against such horrible treatment. i will get all my stuff out of there, and never ever leave even one red cent in there, closing and liquidating asap.

It is 100% not ok that Bank of America is closing branches during Covid-19. I understand social distancing and following the Governor's mandates, but this goes too far. Bank of America will only raise my maximum ATM withdrawal limit to $1500, but I need to take out more than that to make a large purchase. If branches are closed and I can't use the ATM for the amount I need, how am I expected to be able to access the rest of my cash? This is unlawful.

They had a used bandaid on the counter when I went up to the teller and I politely was grossed out but asked for a tissue to help remove it before I started my transaction. The teller goes “oh that wasn’t here before you got here”. Like I’m sorry are you implying that this is my used bandaid? Horrible way to start off a transaction by accusing your customer of putting a used bandaid on the counter. Classic. One star for cleanliness and 0 stars for attitude. 🙄

I was discriminated in this stablisment, I wanted change mi check and the miss that attended me , she said that is no possible that I should be try in the ATM.i don't believe that is mode that this establishment gav of us "costumers service".!!!

They tell you to call ahead of time to cash a check but never answer the phone

Always the manager has a nice and very respectfully way for welcome you!

The only thing that prevents a 🌟 is it's entry and exit for cars are sometimes in middle of long traffic queve during busy hours

manager and staff were friendly and welcoming