Chase Bank S Orange Ave, South Orange

My account had been flagged for depositing one of my mothers social security checks. We were able to walk right into the branch and be seen right away. Tanner Swan was fantastic matter of fact he was so good my mother opened her own account after not having one in over 20 years (due to mental illness). He reassured her through the entire process even offering her words of encouragement!! We also needed a to have a cashiers check done and that was a breeze. The wrong name was written on and we noticed once we got back home they were able to correct it and wave the fee. We will be using this branch for many years to come!

Yes, nice happy people there. But every time I go, there's a line with one person working. This morning there was a line. I asked if there was anybody else who could help and finally another person walked up and took 10 minutes to get it together to help a customer. As I was leaving I saw a woman come out from behind the door finishing a bagel. Yeah, this doesn't work for me.

The employees here are awsome! You dont necessarily find excellent customer service like this anymore... I have become so close with the the chase south orange family, they address me by my name whenever I walk in and they continue to conduct my transactions in a warm friendly and family like environment. The manager Colin Robinson is doing an excellent job with his employees and always foes his very best to solve complaints by owning the issues start to finish. If I continue i'd write a whole book on how what great experiences ive had with this branch and looking up the phone number today is what lead me to writing this Google review. God bless!

Well staffed and knowledgeable management directing flow at peak hours.

Good service. Sometimes long waits for help.

All of the employees are very friendly and helpful .

I waited for hour to do a wire. That's is just the definition of bad service. I'm sorry.

Opened account here, nice and polite workers

Was in and out fast - ATM's Reliable