Chase Bank Beacon St, Brookline

Stopped in Chase today to open a checking account. Was greeted immediately and shown to see Ronnie (Rolando) who was very lovely and worked within my time constraint. He understood my needs, was not pushy at all, informed me of everything I needed to know and quickly took care of me. He was extremely respectful of my privacy and helped upgrade me to a premier account. I've heard of the quality of Chase customer service and Ronnie exemplifies that! Might switch to Chase full-time!

ATMs are always broken and the banking staff treats you like a remedial student assuming it was your mistake. Really not impressed. Luckily the financial advisors and other who work out of that office are all great people balancing things out a little.

I have never experienced such amazing customer service from a bank before. Today is my birthday and I received a call from my banker just to tell me happy birthday.. such amazing customer service, they make you feel valued and cared for. Would recommend 11/10

Some of the absolute BEST service I have ever experienced in my life!! Was welcomed and greeted and taken care of like an old friend or dear family member. This team helped totally soothe a stressful experience and can’t wait to make them my home bank. BEST BANK EXPERIENCE EVER!!

ChaseBank is not just the local branch in my neighborhood. It is the #1 lender to new fossil fuel projects. Don't use Chase until it shows it cares about its customers by halting this irresponsible lending.

Awesome customer service at this branch. They really go above and beyond to help out. The banker worked with me for literally a couple of hours through a problem I was having. I highly recommend this location.

Amazing and helpful representatives of Chase! Special thanks to Rob and Daniel. Always positive and smiling to everyone. Such a pleasure to be a Chase client.

Worse customer services ever. Spent lots of time on phone, in branch, and talking to the supervisor. Was given conflict information and it went nowhere. The matter was sent to their Branch Complaint Escalation Group. Again, no response.

Another new Chase in the Boston area, clean and innovative. Great location.

Great customer services. Tuesday is the best day for laundry quarters. 👍🏽